(gcloud.app.deploy) Error Response: [13] Error processing user code.

[Thomas Jannaud]

Hi
I am migrating my google app engine python website to gcloud.

If it can help, I have migrated one small website (fully static) with success. Now I am migrating a website that uses datastore.

It works ok locally (including connecting to the datastore)

The build succeeds but I get an error when it comes to deployment

gcloud app deploy   --project myappid --trace-log --verbosity=debug gives:

...

Updating service [default]...failed.                                                                                                      

DEBUG: (gcloud.app.deploy) Error Response: [13] Error processing user code.

Traceback (most recent call last):

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/calliope/cli.py", line 983, in Execute

    resources = calliope_command.Run(cli=self, args=args)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/calliope/backend.py", line 795, in Run

    resources = command_instance.Run(args)

  File "/usr/local/google-cloud-sdk/lib/surface/app/deploy.py", line 90, in Run

    parallel_build=False)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/command_lib/app/deploy_util.py", line 641, in RunDeploy

    ignore_file=args.ignore_file)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/command_lib/app/deploy_util.py", line 431, in Deploy

    extra_config_settings)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/app/appengine_api_client.py", line 207, in DeployService

    poller=done_poller)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/app/operations_util.py", line 313, in WaitForOperation

    sleep_ms=retry_interval)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/util/waiter.py", line 264, in WaitFor

    sleep_ms, _StatusUpdate)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/util/waiter.py", line 326, in PollUntilDone

    sleep_ms=sleep_ms)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/core/util/retry.py", line 229, in RetryOnResult

    if not should_retry(result, state):

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/util/waiter.py", line 320, in _IsNotDone

    return not poller.IsDone(operation)

  File "/usr/local/google-cloud-sdk/lib/googlecloudsdk/api_lib/app/operations_util.py", line 182, in IsDone

    encoding.MessageToPyValue(operation.error)))

OperationError: Error Response: [13] Error processing user code.

ERROR: (gcloud.app.deploy) Error Response: [13] Error processing user code.

 Note: I can send you privately the app id/other info

requirements.txt file:

Flask==1.1.1

gunicorn==19.9.0

google-api-python-client==1.7.10

google-cloud-ndb==0.0.1

google-cloud-storage==1.17.0

jinja2==2.10.1

PyYAML==5.1.1

urlfetch==1.1.2

grpcio-gcp==0.2.2

app.yaml file:

runtime: python37

entrypoint: gunicorn -b :$PORT main:app

handlers:

- url: /static

  static_dir: static

- url: /robots.txt

  static_files: robots.txt

  upload: robots.txt

- url: .*

  script: auto

Any idea?
Note that I don't want to use flex (my website doesn't have many visits)
Thanks in advance for looking into this!

[Nicolas (Google Cloud Platform Support)]

Hi Thomas,

This discussion group is oriented more towards general opinions, trends, and issues of general nature touching App Engine. For technical implementation, such as migrating your website, you may be better served in dedicated forums such as Stack Overflow, where experienced programmers are within reach and ready to help.

[Thomas Jannaud]

Sorry about that
For anyone reading this, I ended up creating an issue on Google's bug tracker. Unfortunately I gave the name of my project so it became "private" but the answer was that I deleted the service account for the app. The best way is to undo it
https://cloud.google.com/iam/reference/rest/v1/projects.serviceAccounts/undelete

(find your 21 digits id in your activity log https://console.cloud.google.com/home/activity where you deleted the service account)

See also https://issuetracker.google.com/issues/119522443#comment11