Some Problems i met after i add admob to my game.

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Andy don

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Aug 26, 2024, 10:16:14 PM8/26/24
to Google Mobile Ads SDK Developers
After i add admob to my new game, i submit it to appstore, i was rejected because Apple's reviewer can't see any Ads, but they found Ads interface in my game. I checked my game, and find these info:
Banner view failed to load an ad with error : Error Domain=com.google.admob Code=1 "Request Error: No ad to show." UserInfo={NSLocalizedDescription=Request Error: No ad to show., gad_response_info=  ** Response Info **
    Response ID: (null)

  ** Loaded Adapter Response **
    (null)

  ** Extras Dictionary **
    {
    }

  ** Mediation line items **
}
GoogleMobileAds.iOS.BannerClient:AdViewDidFailToReceiveAdWithErrorCallback(IntPtr, IntPtr)

After many google search, i guess it's because my game have not been approved by appstore, but if my game can't approved by appstore, then my admob app can't approved by Admob. Simply no appstore approve no admob approve, no ad show, no appstore approve. is there any way i can solve this problem?

Mobile Ads SDK Forum Advisor

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Aug 27, 2024, 3:16:05 AM8/27/24
to 2771973...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

When you set up a new app in AdMob, your app must be reviewed and approved before it can fully serve ads. Follow the instructions for how to set up an app in AdMob. If you already set up your app as unpublished, follow the instructions for linking to an app store

If your app has been disapproved, you’ll be notified via email and in the All Apps page of your AdMob account. You can find the apps that are not ready to show ads in the Disapproved apps tab in the Policy Center. Disapproved apps will have disabled ad serving, which means that all advertising is blocked on your app. Click Fix to learn more about the issues found. After you’ve taken the required steps to fix the issue, you may request a review of your app. Click Fix, confirm you’ve made the changes, then click Request review. For more information, kindly refer to the About app readiness.

It is very important to follow AdMob Policies and restrictions as well as Implementation Guidelines to avoid any issues. 

Please use the following help center article to understand Common reasons for ads not showing and use the Can't See Ads Troubleshooter to debug the issue.

Kindly provide the app ID and ad unit ID via reply to author option, so that we will review your account and let you know why ads aren’t showing.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vFQ16:ref" (ADR-00265006)

Thanks,
 
Google Logo Mobile Ads SDK Team


Satish

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Aug 27, 2024, 4:47:36 AM8/27/24
to Andy don, Google Mobile Ads SDK Developers

Use test ads to get the approval from app store. Ex: use database to set the ad property of test ad or production ad.

This way you can get it approved by app store. Once the app is listed on app store, get the approval from AdMob.


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Mobile Ads SDK Forum Advisor

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Aug 29, 2024, 3:53:49 AM8/29/24
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Hi,

Thank you for getting back to us.

Upon reviewing your AdMob account with the provided information, I found the below issues which must be fixed.

It was discovered that your app status is in "Requires review" state. This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit  Requires review

The app-ads.txt file has not been configured yet. Although the app-ads.txt file is not absolutely necessary for ads to be displayed, it's still recommended to Set up an app-ads.txt file for your app. You need to make sure that your apps are crawlable by AdMob in order to properly set up your app-ads.txt. Kindly refer to crawled

Make sure you replace the test IDs with your own IDs before publishing your app.

I have executed our Google Sample Project with the provided IDs and am able to load the Ads successfully. Could you confirm whether the mentioned issue is reproducible in our Google Sample Project as well? 

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