Admob not requesting any ads from AdColony and inMobi (Mediation in Unity Apps)

[D. Heinenberg]

Hey guys,

I just implemented Mediation for my Unity Apps using AdMob and the official Plug-Ins. Mediation does work for Unity Ads, but neither inMobi nor AdColony are even getting requests, allthough looking at the fillrate there should at least be requests.

As Implementation (no additional Code required) and Configuration in AdMob are pretty straight forward I'm a little lost. Any ideas on how to start researching the issue?

P.S.: Is a wrong implementation in the apps even possible as a reason, or should AdMob Query ads, even if the app wasn't capable of showing them?

Best wishes,

Daniel

[mobileadssdk-a...@google.com]

Hi Daniel,

Thank you for reaching out to us.

Do you mean to say you kept on getting ads from Unity Ads but none from InMobi nor AdColony? If so, please note that when mediating to supported Ad Networks, the mediated Networks should all be included in the Ad request, but only 1 Ad source/network could fill the single Ad Request. In addition, the eCPM set for each Ad Network will have an impact on which Ad source will be prioritized to fill the Ad Request. 

Please note that the corresponding mediation guides for each Ad network are the only instructions you need to follow when mediating using the Google Mobile Ads Unity plugin. However, if you have followed the guide properly and now, you wish to check if the mediated networks are indeed being added to the Ad request or are integrated successfully on your end, then you may check the following options.

• Usually, there will be an info log similar to "Instantiating mediation adapter: <the adapter's package name>.<adapter class name>".
• You can try to capture the Charles logs (here are setup instructions) when sending your Ad Request and see if all the mediated Ad networks are included in the Ad Request sent.

Regards,

Ivan Bautista

Mobile Ads SDK Team

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[D. Heinenberg]

Hey Ivan,

thanks for the quick and detailed reply. Here's what I got so far:

1. Unity Dummy - when using in Editor - shows Mobile Ads Activity (Logs) for UnityAds and InMobi when setting up for GDPR. Weirdly no Dummy-Output for AdColony which is implemented a little differently (adding it to the request builder instead of using a direct api)

2. On Device: Only automatic Log is "Setting UnityAds metadata with key 'gdpr.consent' to value: true". Querying the used Extras of my Builder I use for Interstitials shows that AdColony GDPR has been added. No errors are thrown during intialization and usage.

3. Charles reports the following queries from the app:

GoogleAds

Unity

BuySellAds

CarbonAds

Is that would you would expect?

[D. Heinenberg]

One more thing i just found:

AdMob statistics shows that there are requests, but A: zero impressions and B: the specified networks pages say that there have been zero requests as well. 

If needed I can provide you with the AdIDs.

How to proceed from here?

[mobileadssdk-a...@google.com]

Hi Daniel,

Thank you for getting back with more details. 

To make sure that we are on the same page, are you following the corresponding guides (Unity Ads, InMobi, AdColony) for each mediated network even for passing consent information to the mediated network? I'm asking because you mentioned "..AdColony which is implemented a little differently (adding it to the request builder instead of using a direct api)".

Could you share with us a copy of the Charles logs privately (using Reply privately to author option) so we can have a closer look?

[D. Heinenberg]

Hey Ivan,

sorry for the confusion. Yeah, I am follwing the guides. I was just pointing at the fact, that Unity Ads and InMobi have their own methods to call for GDPR (which results in a Console Message) while AdColony is sending its request via the AdRequest.Build() of Admob (which might be the reason for now Console Message in the Unity Editor). That was just confusing, sorry. Again: I followed the guides exactly.

I will send you the report later today (20:00 Germany, like in 12 hours :-) )

If that makes it easier / is an option: The app is actually live in the store: https://play.google.com/store/apps/details?id=com.htmGames.Trains

Thank you,

Daniel