What does it mean by "GOOGLE PLAY REMOVAL: AdMob publishers are not permitted to abuse or..."

[Yan Cheng Cheok]

On 27 March, 2018, we get the following email (I have to search through my spam box, as this email TO field, doesn't contain my email address). The TO field is "admob-...@google.com", which is kinna weird.

GOOGLE PLAY REMOVAL: AdMob publishers are not permitted to abuse or promote the abuse of any Google product, such as Google Play, YouTube, or Blogger. This includes circumventing, or providing the means to circumvent, the policies or terms of these or other Google products, such as by allowing users to download YouTube videos.

If your app is removed by Google Play policy enforcement, please contact Google Play about an app removal here. If Google Play reinstates your app, please submit an appeal to our team.


We not sure what to do at all, as the reason of violation is not clear

On 21 March 2018, our app https://jstock.co is removed from Google Play store, as we didn't include privacy policy in our app. Hence, we updated the app immediately to include privacy policy. At the same day, https://jstock.co app is restored.

Hence, I'm not really sure whether the removal app form Google Play store (Happens on 21 March), has anything to do with suspending AdMob serving (Happens on 27 March).

We told AdMob team our app has added privacy policy after 21 March, and make an appeal to Google AdMob team and hear no respond.

However, we still aren't clear what does it mean "GOOGLE PLAY REMOVAL: AdMob publishers are not permitted to abuse or promote t..." Does it has anything to do, with our app removal incident which happens on 21 March?

Thanks.

[Vipul Thummar]

Recently same thing happen with us. have you got your ad running? 

- Our app was rejected, but after making some changes according to guideline it was live.  Then we have make appeal to admob about re-enabling ad.  but we got same mail like you.

- We have try again to appeal but same result.. 

What will be next ? 

[mobileadssdk-a...@google.com]

Hello Vipul, 

Thank you for contacting us. We only handle technical Mobile Ads SDK related queries on this forum. Any account related concerns are out of scope for our team. I'd suggest that you reach out to the AdMob Product Support Team by posting your concern on the Product Help Forum. 

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

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Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
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[vtaj...@gmail.com]

i have also got same mail you explain from admob .  after solveing app issue and updated version of app is live on store but , still admob ads is disabled, i have appeal 4th time but each time get same system generated mail but no any resolution i am waiting from last 1 month.

everytime i appeal for activate ads get same response in mail :

GOOGLE PLAY REMOVAL: AdMob publishers are not permitted to abuse or promote the abuse of any Google product, such as Google Play, YouTube, or Blogger. This includes circumventing, or providing the means to circumvent, the policies or terms of these or other Google products, such as by allowing users to download YouTube videos.

If your app is removed by Google Play policy enforcement, please contact Google Play about an app removal here. If Google Play reinstates your app, please submit an appeal to our team. 

if anybody have solution then please guide me.

Thanks

  

[mobileadssdk-a...@google.com]

Hi there,

Thank you for contacting us. We only handle technical Mobile Ads SDK related queries on this forum. Any account related concerns are out of scope for our team. I'd suggest that you reach out to the AdMob Product Support Team by posting your concern on the Product Help Forum. 

Regards,

Deepika Uragayala

Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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