Re: Admob Ads NO Fill log Banner and Interstitials

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello, 

Thank you for contacting us and providing the details. I was able to load Banner and Interstitials ads on both Android and iOS using our sample apps. Based on your description, it looks like there might be an issue with the Bundle ID you're using. I'd suggest that you use two different Bundle IDs/Package name for both the apps and try loading the ads again. If you continue to have an issue with this, do provide us the complete device logs, so I can take a look and assist you further.

Regards, 

Bharani Cherukuri

Mobile Ads SDK Team

On Wednesday, October 25, 2017 at 5:15:46 AM UTC-4, Super bunso wrote:

Hi I'm using unity 5.6.2f1 using latest google mobile sdk

I'm having hard time showing Banner and Interstitials.. I got this 

2 apps .. 1 app_1 is working has working ads.. other 1 app_2 is not..

the problem this 2 has the same plugins..but the other one is not working.. 

when I'm using the bundle id of app_1 in app_2 ads is working.. is it possible ads is base in bundle id?

also this 2 apps are already live apps 

this is the ids of the app_2 was not working 

ios banner - 

ca-app-pub-2803615809442413/4737680083

ios interstitial - 

ca-app-pub-2803615809442413/6214413286

android banner - 

ca-app-pub-2803615809442413/9307480489

android interstitial - 

ca-app-pub-2803615809442413/1784213681

hope can help me

[sumantameher5]

WhatsApp number do

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[Ticker 92]

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Unity Admob Tutorial

[Super bunso]

Thanks for the reply.. not sure if the bundle Id was the problem.. cause bundle Id was working fine with the IAP.. 

here's the log start from request .. dont know why it was showing addTestDevice but I did not set set device

10-26 12:24:59.686: I/Unity(8063): banner Failed to load: No fill

10-26 12:24:59.686: I/Unity(8063):  

10-26 12:24:59.686: I/Unity(8063): (Filename: ./artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

10-26 12:24:59.688: D/AdsUnity(8063): Calling loadAd() on Android

10-26 12:24:59.690: I/Ads(8063): Starting ad request.

10-26 12:24:59.691: I/Ads(8063): Use AdRequest.Builder.addTestDevice("8A2A6290464DC4337B1B7C335620F8F7") to get test ads on this device.

10-26 12:24:59.722: D/AudioService(2848): GetAppDevice, uid=10012

10-26 12:24:59.722: D/AudioService(2848): getStreamVolume 3 index 10

10-26 12:24:59.726: D/AudioService(2848): getStreamVolume 2 index 10

10-26 12:24:59.725: W/Ads(29352): App does not have the required permissions to get location

10-26 12:24:59.779: W/Herrevad(29352): [10472] tur.a: On wifi, but couldn't get security type

10-26 12:24:59.795: W/NetworkIdentity(2848): Active mobile network without subscriber!

10-26 12:24:59.795: D/TelephonyManager(29352): getCellLocation : Caller (PID / UID / TID): 29352 / 10012 / 5870

10-26 12:24:59.799: D/TelephonyManager(29352): getAllCellInfo : Caller (PID / UID / TID): 29352 / 10012 / 5870

10-26 12:24:59.816: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.817: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.860: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.860: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.962: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.962: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.967: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:24:59.967: I/System.out(29352): (HTTPLog)-Static: isSBSettingEnabled false

10-26 12:25:00.029: I/Ads(8063): No fill from ad server.

10-26 12:25:00.029: I/Ads(8063): Scheduling ad refresh 60000 milliseconds from now.

10-26 12:25:00.029: W/Ads(8063): Failed to load ad: 3

[Ivan Bautista (Mobile Ads SDK Team)]

Hi,

I deleted your initial post as it contains your Ad Unit Ids that are considered as confidential information. The "Use AdRequest.Builder.addTestDevice("8A2A6290464DC4337B1B7C335620F8F7") to get test ads on this device." log only appears when you are requesting for live ads. You can use the device Id in that log to set your test device upon Ad Request.

On the other hand, as suggested by Bharani earlier, your issue might be more of a Serving issue rather than anything specific to the Mobile Ads SDK since you confirmed that you were able to display ads upon changing the bundle id. That said, it would be best to have your Ad Unit Ids checked by the Product Support Team as they can give you more insights on this. Provide to them  as well other helpful details such as the bundle Id and issue encountered. Additionally, you may use our Troubleshooter for assistance.

Regards,

Ivan Bautista

Mobile Ads SDK Team

[Super bunso]

Hi we have contacted admob support, up until now no response.

[Super bunso]

Also , I'm testing Child Directed Treatment.. but the result it the same..

im using this request 

new AdRequest.Builder().AddExtra("is_designed_for_families", "true").TagForChildDirectedTreatment(true).Build();

[Ivan Bautista (Mobile Ads SDK Team)]

Hi,

Please note that having Child-directed setting in your Ad requests might result to fewer filled impressions (less Ads being served). 

However, as mentioned earlier, your concern seems to be more of an Ad serving issue rather than anything specific to the implementation of the Mobile Ads SDK. I suggest that you wait for the response from the Product Support Team or use our Troubleshooter for additional assistance.

[Super bunso]

yes Child-directed setting was other test and yes its more on  Ad serving issue, hope will get response from admob

[Hunee Royo]

Hi Ivan,

It's been 2 weeks and we still didn't get any reply from Product Support Team. hopefully we get a response.