Can't verify my address

[Bruno Francois]

I keep getting this error message on the home page of AdMob: "Your payments are currently on hold because you have not verified your address."

When I click on "Payment Setting" there is nowhere to send Pin or to enter address.

[Derek Tishler]

I think the tab you are looking for is 1 up, called Payee profile. It has the address form for payee info.

[Bruno Francois]

Derek, my address is already entered there and I don't see any buttons to verify it

[Derek Tishler]

Sorry, yes the error links you to the wrong page, Payment Settings, for that. The  Pin Verification page is located under the Account tab on the left side of the Admob settings section. This link may work:
https://apps.admob.com/#account/settings:pin

[Bruno Francois]

Thanks, I have requested a new pin

[Gordon]

Hi Derek. I have same problem.  "Your payments are currently on hold because you have not verified your address."   when i click button "Fix this now" showing me blank page, no options. any help?

[Vahid Lazio]

Did you find the solution? me either have the same issue.

[Derek Tishler]

Hi this issue was resolved previously as the admob site was updated.

Thanks.

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[ibrahim younas]

Hi, can you also help me, please. I upgraded to new AdMob in the second week of May. I had a little more than $100 in my old AdMob account but I haven't received that amount yet. Also, in the new AdMob, I requested a pin on 18th of May but I haven't received it yet. Kindly help me...

[Derek Tishler]

All I did was update my address and request a new pin from the payee profile or wherever that button is. Im not sure if it sent the first pin in my case, but the second pin arrived in the mail within a couple weeks. This was months ago though and I am located within the US.

On Tue, Jul 1, 2014 at 10:42 AM, ibrahim younas <ibrahim...@gmail.com> wrote:

Hi, can you also help me, please. I upgraded to new AdMob in the second week of May. I had a little more than $100 in my old AdMob account but I haven't received that amount yet. Also, in the new AdMob, I requested a pin on 18th of May but I haven't received it yet. Kindly help me...

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[Ayman Salah]

I am in qatar and I already tried 2 time to send the verification PIN to my Post address, and didn't receive it. I dont see any point to send it 3thd time becouse it the only address I have. 
So what should I do any help? 

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for reaching out to us. However, I'm afraid that this forum can only provide support on the technicalities related to the code implementation of the Mobile Ads SDK. For account-related concern, we recommend that you reach out to the Product Support Team as they're the appropriate team that could help you in this.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vFI8h:ref" (ADR-00264702)

Thanks,
 

Mobile Ads SDK Team

 

[muhammad imran]

hy if you not receive your pin then not worry about it you try next month same process if then not receive ,after 4 month you can verify your account from your identity car(Link National identity card)

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[Carlos Reyes G.]

Hi i have requested the 4 pin and didn't arrived, and the adsense troubleshooter doesn't offer any other war to verify address

what can i do?