Hi Junaid,
Thank you for reaching out to us.
Since you mentioned that you're having an Adsense account issue, it's best if you reach out to their support team using this link. Kindly note that we can only support implementation of Google Mobile Ads SDK.
Regards,
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Hi Junaid,
Thank you for getting back to us.
As this is an policy and account concern, we recommend raising this to our Product Support team instead. The product specialist there should be able to assist you further on this. Kindly note that the SDK just requests an ad to the ad server (E.g: AdMob), and I'm afraid that it doesn't have any control on fill rate / match rate / policy error of your app. This is more of a policy issue which is out of scope to our team.
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Hi Junaid,
Thank you for your response.
As my colleague mentioned, we can only assist you in integrating the Mobile Ads SDK into your apps. Since you are experiencing a policy issue, we recommend reaching out to AdSense Help as this is out of our scope. You can try to check the appeals form in the email they sent you.
Regards,
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Hi Akram,
Thank you for sharing your thoughts on this.
If you have any other concerns related to the implementation of Google Mobile Ads SDK, kindly provide us the details. We'll be happy to assist you.
Regards,
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Hi Junaid,
Kindly note that the SDK just requests an ad to the ad server (E.g: AdMob), and I'm afraid that it doesn't have any control on policy error. This is already out of scope for our team. You can try what we recommended to you previously, about the appeals form as this might be the only way to reach out to them.
Hi Junaid,
As much as we would want to assists you on this. I'm afraid that this is already out of our scope. That said, we would recommend raising this to our Product Support team instead or raise an appeal again to the link on the email they sent you.
Hi Deepak,
I would recommend you to check the Update bank information for more information and also provide your app ID via reply privately to the author option. So, we can review the account and provide you with an update.![]() |
Mobile Ads SDK Team |
[2025-08-22 03:54:54Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02a4DMU:ref" (ADR-00102643)
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