admob payment page not loading

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You Guide

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Aug 9, 2021, 10:31:15 AM8/9/21
to Google Mobile Ads SDK Developers
Dear sir,
Hope all goes well and you are good too.
Sir, my payment page is not loading from last 3 to 4 days. I have tried on different devices and browsers also changed the cookies settings as mentioned in community help.
But nothing worked. For testing I logged in my friends account in a same device and that was opening fine. Dear sir kindly help me to fix out this issue as soon as possible.
I will be very thankful to you for this.
MAY GOD BLESS YOU.
and have a nice day.

Mobile Ads SDK Forum Advisor

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Aug 9, 2021, 10:44:06 AM8/9/21
to techl...@gmail.com, google-adm...@googlegroups.com
Hi You Guide,

Thank you for reaching out to us with your concerns and questions. As this sounds like it is an account based issue. We are unable to look into this or offer any advice. We would suggest that you reach out to our Product Support Team , as they are able to get more information for your account.

Regards,
Google Logo
William Pescherine
Mobile Ads SDK Team
 


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Sheba Macby

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Mar 10, 2022, 8:34:47 PM3/10/22
to Google Mobile Ads SDK Developers
Same problem am facing but solution is not in help centre

Mobile Ads SDK Forum Advisor

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Mar 11, 2022, 3:21:17 AM3/11/22
to foodasa...@gmail.com, google-adm...@googlegroups.com

Hi Sheba,

Thank you for reaching out to us.

Can you provide us more information with regard to your concern?

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 


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Sheba Macby

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Mar 11, 2022, 9:07:13 AM3/11/22
to Mobile Ads SDK Forum Advisor, google-adm...@googlegroups.com
Thank you for your response.  When I  click on payment page attached is the error message I am getting. But I have allow cookies already. 
20220310_204349.jpg

Mobile Ads SDK Forum Advisor

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Mar 11, 2022, 10:14:56 AM3/11/22
to foodasa...@gmail.com, google-adm...@googlegroups.com
Sheba,

I'm afraid that account-related concern is out of our expertise. With this, we would recommend reaching out to the AdMob Product Support Team instead for further assistance. The product specialist there should be able to provide guidance accordingly on your concern.

Regards,
Google Logo
Teejay Wennie
Mobile Ads SDK Team
 


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رقية شرعية علاج قرآني

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Mar 11, 2022, 12:11:51 PM3/11/22
to Sheba Macby, Mobile Ads SDK Forum Advisor, google-adm...@googlegroups.com
Nice day,

 yes it fixed the cookies and it works now

 thanks

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Sheba Macby

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Mar 11, 2022, 5:23:00 PM3/11/22
to Google Mobile Ads SDK Developers
When i click on the link it keeps taking me to articles, no direct contacts, and the articles are not helping me, can you give me thier email address or something please?

Mobile Ads SDK Forum Advisor

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Mar 13, 2022, 9:13:49 PM3/13/22
to foodasa...@gmail.com, google-adm...@googlegroups.com

Hello Sheba,

Thanks for getting back to us.

As previously mentioned by my colleague (Teejay), account-related concern is already outside of our expertise. Can you try this other link instead which will also get you to the Product Support Team?

We hope that you receive a response from them the soonest time possible.

Regards,

Google Logo
Mark Kevin
Mobile Ads SDK Team
 


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Mob Lopez

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Jul 30, 2022, 2:27:47 PM7/30/22
to Mobile Ads SDK Forum Advisor, foodasa...@gmail.com, google-adm...@googlegroups.com

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Mobile Ads SDK Forum Advisor

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Aug 1, 2022, 2:39:54 AM8/1/22
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Hi,

Thank you for reaching out to us.

Do you have any concerns related to Mobile Ads SDK? If so, can you provide us again the file in the drive by uploading it on the link below as we don't have access on your provided drive?

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002LlgyDQAR&entry.80707362=00075164
2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 

 

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