Ad failed to load : 3

512 views
Skip to first unread message

yid...@gmail.com

unread,
Jan 14, 2019, 10:02:16 AM1/14/19
to google-adm...@googlegroups.com
현재 Firebase-cpp-sdk (cocos2dx - 3.17) 을 사용 중입니다.

제가 알기로는 광고 테스트를 하기 위해서는
A) 구글에서 지원하는 테스트 계정을 사용한다.
B) 자신이 소유한 계정과 AdRequest에 addTestDevice 하여 사용한다.
로 알고 있습니다.

현재,  A 방법으로 테스트 광고를 띄우는 것은 성공했으나
제가 소유한 admob app id / unit id는 계속 Ad failed to load : 3 혹은 Ad failed to load : 2가 계속 뜨며, 테스트를 할 수 없습니다.

Debug build 문제일까 싶어 Release build 로 apk를 만들어 실행도 해보았으나 되지 않았습니다. (아직 play store에는 출시하지 않은 상태입니다)

혹여 이 문제가 Firebase-cpp sdk를 사용함에도 AppActivity(=java)에서 구현한 것이 문제인건지 궁금합니다.

혹시 이에 관해 답변을 받을 수 있습니까?

ps 0. Test device에는 AdBlock 등 광고를 차단하는 어플이 깔려있지 않습니다.
ps 1. test device는 Samsung Galaxy Note 5 입니다.

mobileadssdk-a...@google.com

unread,
Jan 14, 2019, 2:58:29 PM1/14/19
to yid...@gmail.com, Google Mobile Ads SDK Developers
Hello, 

We usually address concerns in English language. Since you're able to load the test ads, it is safe to assume that your implementation is fine. The Error code: 2 is usually seen when the ads failed to load due to internet connectivity. Can you make sure to load the ads with proper internet connection? 

The Error code: 3 is seen when there is no ad returned from the ad server due to lack of inventory. Could you please share the Ad Unit IDs along with the Charles Proxy logs with SSL Proxy enabled, it will help us troubleshoot the issue? You can refer to this Help Center Article on how to properly set it up. You can reply back via Reply privately to author option.

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/14/19 10:02:16 yid...@gmail.com wrote:
현재 Firebase-cpp-sdk (cocos2dx - 3.17) 을 사용 중입니다.

제가 알기로는 광고 테스트를 하기 위해서는
A) 구글에서 지원하는 테스트 계정을 사용한다.
B) 자신이 소유한 계정과 AdRequest에 addTestDevice 하여 사용한다.
로 알고 있습니다.

현재,  A 방법으로 테스트 광고를 띄우는 것은 성공했으나
제가 소유한 admob app id / unit id는 계속 Ad failed to load : 3 혹은 Ad failed to load : 2가 계속 뜨며, 테스트를 할 수 없습니다.

Debug build 문제일까 싶어 Release build 로 apk를 만들어 실행도 해보았으나 되지 않았습니다. (아직 play store에는 출시하지 않은 상태입니다)

혹여 이 문제가 Firebase-cpp sdk를 사용함에도 AppActivity(=java)에서 구현한 것이 문제인건지 궁금합니다.

혹시 이에 관해 답변을 받을 수 있습니까?

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/062a60d3-18a2-4a0c-94ed-1e3fa56ac9c0%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Muhammad Gian

unread,
Jan 20, 2019, 9:53:00 PM1/20/19
to Google Mobile Ads SDK Developers
Hello, have this issue fixed? i also always get  "Ad failed to load : 3" whenever i tried to load any ads. i follow some guide from the forum to "change package name", "check payment info", "have to wait until google has ads inventory for you". yet, it is already 7 days, and i still get no ads. Help me please, cant solved this bug for since last monday. 

thank you

utopi...@gmail.com

unread,
Jan 20, 2019, 10:39:34 PM1/20/19
to Google Mobile Ads SDK Developers
Hello, greetings.

My app ( using unity engine + admob ). did not receive any ads since last week, test ads working correctly, but if i using my app id and ads id ( banner, interstitial, rewarded ), "ad failed to load :3" always appear, i cant publish my game yet if admob isnt showing anywhere, i did some change after reading the whole forum like changing package name, waiting for 1-2 days, etc. but nothing is working. 

Can anyone help me with this, please.

Thank you.


On Tuesday, January 15, 2019 at 2:58:29 AM UTC+7, mobileadssdk-a...@google.com wrote:

mobileadssdk...@google.com

unread,
Jan 21, 2019, 1:57:47 AM1/21/19
to utopi...@gmail.com, Google Mobile Ads SDK Developers
Hi there,

We understand your concern.

To assist you further, could you provide your Ad Unit ID (via Reply privately to author) so we can check?


Regards,

Janica Khemlani

Mobile Ads SDK Team



To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.
--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

mobileadssdk...@google.com

unread,
Jan 21, 2019, 1:58:40 AM1/21/19
to Muhammad Gian, Google Mobile Ads SDK Developers
Hi Muhammad,

I noticed that you already have an existing thread with regards to this issue.

For better tracking, please continue your discussion there with my colleague.

 

Regards,

Janica Khemlani

Mobile Ads SDK Team

To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

mobileadssdk...@google.com

unread,
Jan 21, 2019, 10:00:42 PM1/21/19
to ilear...@gmail.com, Google Mobile Ads SDK Developers

Hi there,


Thank you for the details provided.


Since you are able to load test ads, then your code implementation is working correctly.


The Error Code 3 or No fill error you encountered usually means that there are just no available ads for your Ad Request.


That said, I tested your Ad Unit ID's using our sample apps with an enabled test device and I was able to load ads successfully.


As this is more of an Ad serving concern rather than anything specific to the Mobile Ads SDK, I'd suggest you mediate to one of our supported 3rd party Ad networks to have more Ad sources to pull ads from.



Regards,

Janica Khemlani

Mobile Ads SDK Team



On 01/21/19 19:40:26 ilear...@gmail.com wrote:
Hi Team,

I am always getting the "Ad failed to load : 3" error while loading the real ads in my app but the test id's are working fine.

Ad units

Banner 
ca-app-pub-8110850961447933/1591324634

Inter 
ca-app-pub-8110850961447933/4755709870
ca-app-pub-8110850961447933/1782896327

Kindly help me to resolve the issue

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
Reply all
Reply to author
Forward
0 new messages