Admob account disabled for having a past account

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Chris Wolf

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Aug 18, 2018, 3:05:51 AM8/18/18
to Google Mobile Ads SDK Developers
My Admob account has been disabled for having similar info to the one I made about 12 years ago. I was able to determine the email address of the account but I am unable to log into that account. I am unable to answer the security question and I have no idea on what the recovery email would be.

The account hasn't had any activity in a very long time and I would like to disable adsense on that account so I can have it on this account. I am able to provide any info necessary to get this done but this was the best way I could find to get in touch with support. Can anyone help here?

Thank you

mobileadssdk-a...@google.com

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Aug 19, 2018, 11:05:20 PM8/19/18
to Chris Wolf, Google Mobile Ads SDK Developers
Hi Chris,

Thanks for reaching out to us. However, I’m afraid our team (Mobile Ads SDK Team) can only cater to technical questions specific to the code implementation of the Mobile Ads SDK.

For any account related concerns, it's best to reach out to the Product Support Team or raise this to the AdMob Help Forum as these are the appropriate channels for your concern. Also, you may refer to these Account Issue FAQs.

Regards,
Steven Balan
Mobile Ads SDK Team

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Also find us on our blog and Google+ page:
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