Dear AdMob Support Team,

[Games]

I hope you are doing well.

I recently received a notice regarding a "Site Behavior: Navigation" policy violation, which has led to ad serving restrictions on my app. I am requesting a detailed clarification about this issue, as the message I received does not clearly explain what exactly is wrong.

To help me understand and resolve the issue properly, I kindly ask you to provide screenshots or visual examples that show where the violation is happening in my app. This would greatly help me identify the problem and fix it accordingly.

As a developer, it is very difficult to take the right action based on a generic or automated message. I truly appreciate your support and hope for a more human and specific explanation to speed up the resolution process.


Thank you very much for your time
 
App Id: com.rababagames.hajwalah

[Arslan Jarral]

Ok thanks

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[مصطفى محجوب‎]

Too many ads

To view this discussion visit https://groups.google.com/d/msgid/google-admob-ads-sdk/CAPoe5yYT-RxWMqVSifD_30qd4%3DVojQPKKEB%3Dq%3DPzpyj4KisC%3Dw%40mail.gmail.com.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting Google Mobile Ads SDK support team.

The "Site Behaviour: Navigation Must fix" policy error is related to your implementation which might have to do something with the navigation of the app in general. We would recommend you need to fix your policy issue(s) and make sure your app meets AdMob & AdSense Program Policies to start showing regular ads again. Policy issues may result in ad serving restrictions, disabled ad serving, account suspensions or termination.

What to do:

To restore ads showing in your app:

1. Review the policies and guidelines so you can understand and identify the issue
2. Fix the issues in your app and make sure it complies with our policies and guidelines
3. Upload the new version to the app store
4. Request a review. Reviews typically take a week, but sometimes take longer.

If your app has no issues and you think it is already following our policies, go to the Start review process to let us know.

To help resolve the issue you've been experiencing with your account, I'm adding AdMob Product Support Team with expertise in AdMob account side issues. You'll receive an email shortly with all the teams involved.

Thanks,
 

Mobile Ads SDK Team

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[2025-04-07 22:12:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pRkCp:ref" (ADR-00298855)