Re: Android Reward Video Error : No fill from ad server. Failed to load ad: 3

1,476 views
Skip to first unread message
Message has been deleted

Bharani Cherukuri (Mobile Ads SDK Team)

unread,
May 9, 2018, 3:28:20 PM5/9/18
to Google Mobile Ads SDK Developers
Re-post:

Hello Google, I have implemented rewarded video ad format in my app, its working fine with google provided Sample AD UNIT ID. But when i replace with My Rewarded Ad Unit Id the ads are not loading.

My game is developing and haven't published on Google Play. When i try with other reward ad unit id, which published on Google Play, I receive video ads. This problem is my app haven't published on Google Play ???

My app package : xxxxx.xxx.xxxxx
My app id : ca-app-pub-xxxxxx~xxxxx
My add id : ca-app-pub-xxxxxx/xxxx

@Google Mobile Ads SDK Team, please help me to fix it, I need test My Rewarded Ad Unit Id before publish app to Google Play.

mobileadssdk-a...@google.com

unread,
May 9, 2018, 3:29:02 PM5/9/18
to appinas...@gmail.com, Google Mobile Ads SDK Developers
Hello, 

I deleted and reposted the forum post which contains sensitive information like Ad Unit IDs. Please refrain from posting this on public forum.

This said, thank you for sharing the details. Error code: 3 is usually experienced when there is no ad returned from the ad server. I was able to load ads by testing your Ad Unit ID and package name with our sample apps. If your app is not published in the Play store, you might have lower fill rates which explains the no fill issue. 

Let me know if you have any other questions.

Thanks,
Bharani Cherukuri
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/18 07:17:24 appinas...@gmail.com wrote:
Hello Google, I have implemented rewarded video ad format in my app, its working fine with google provided Sample AD UNIT ID. But when i replace with My Rewarded Ad Unit Id the ads are not loading.

My game is developing and haven't published on Google Play. When i try with other reward ad unit id, which published on Google Play, I receive video ads. This problem is my app haven't published on Google Play ???

My app package : free.sanhu69.slot777
My app id : ca-app-pub-5504805357330554~1323050806
My add id : ca-app-pub-5504805357330554/7641047140

@Google Mobile Ads SDK Team, please help me to fix it, I need test My Rewarded Ad Unit Id before publish app to Google Play.

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/0a1bc767-5cac-47f8-a4ad-69955a88792a%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Gorang Agrawal

unread,
May 9, 2018, 4:10:54 PM5/9/18
to Google Mobile Ads SDK Developers
Hey, I am also having the same issue.

My app is under development and haven't published on Play Store. Test Ad Unit works perfectly but my Add Unit shows "No Fill From Ad Server", "Failed to load ad: 3"

I want to test my app with test ads with my App Unit ID

Please help me!

mobileadssdk-a...@google.com

unread,
May 10, 2018, 11:51:29 AM5/10/18
to Gorang Agrawal, Google Mobile Ads SDK Developers
Hello Gorang, 

Error code: 3 is usually experienced when there is no ad returned from the ad server. Could you share your Ad Unit ID, so I can test it on my end? Are you able to load ads by enabling your device as a test device with your Ad Unit ID? You can reply back via Reply privately to author option. 

Thanks,
Bharani Cherukuri
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

mobileadssdk-a...@google.com

unread,
May 10, 2018, 4:50:49 PM5/10/18
to Gorang Agrawal, Google Mobile Ads SDK Developers
Hello Gorang, 

Thank you for sharing the details privately. I was able to load ads by testing your Ad Unit ID with our sample apps. If the application is not published to the Play store, it is possible that you might have low fill rates which explains the no fill issue. You will be able to check with the AdMob Product Support team, if you can use this Ad Unit ID for your application. You can contact them by posting your concern on the Product Help Forum

Let me know if you have any other questions. 

Regards,
Bharani Cherukuri
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/10/18 11:51:06 mobileadssdk-a...@google.com wrote:
Hello Gorang, 

Error code: 3 is usually experienced when there is no ad returned from the ad server. Could you share your Ad Unit ID, so I can test it on my end? Are you able to load ads by enabling your device as a test device with your Ad Unit ID? You can reply back via Reply privately to author option. 

Thanks,
Bharani Cherukuri
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/18 16:10:54 goranga...@gmail.com wrote:
Hey, I am also having the same issue.

My app is under development and haven't published on Play Store. Test Ad Unit works perfectly but my Add Unit shows "No Fill From Ad Server", "Failed to load ad: 3"

I want to test my app with test ads with my App Unit ID

Please help me!

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.
Reply all
Reply to author
Forward
0 new messages