Firebase hosting issue - not able to verify Godaddy domain details

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disc...@gmail.com

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Apr 11, 2017, 6:57:28 AM4/11/17
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I had earlier hosted the application on firebase and it worked fine but recently it failed to verify the Domain details from Godaddy account. 

I have updated the txt value in Godaddy DNS settings (cross checked with Godaddy customer care too) with the given firebase one but still not able to verify it. 

Godaddy customer care is suggested to enter the firebase nameserver details in Godaddy. But I don't know about the firebase nameserver information to upload also referring to this medium article. It is not suggested. 

Please guide me on how to work it out. Its our live server. 


disc...@gmail.com

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Apr 11, 2017, 7:28:18 AM4/11/17
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I have missed to add the medium article I was referring to. Refer the below link, I was following it and it was suggested not to change any nameserver values. 

Kato Richardson

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Apr 11, 2017, 2:15:43 PM4/11/17
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Hello,

If you go into your hosting admin panel, add the custom domain, it will provide the IPs and instructions you need to put into your DNS settings.

I think that article does in fact suggest changes to the NS values, which is definitely required to make this work: "15. Paste the A records in GoDaddy records too. Remove any existing A records."

☼, Kato

P.S. If it's not offensive to your culture or beliefs, I'd encourage you to introduce yourself! We are a close-knit family. It's easier to keep that culture strong when we remember that there are real people on the other end of our emails. Getting to know one another by name is a great first step.

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Kato Richardson | Developer Programs Eng | kato...@google.com | 775-235-8398

Chris Raynor

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Apr 11, 2017, 2:37:43 PM4/11/17
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Hey

Kato, I think this is adding to the confusion a little - an NS record is very different to an A record or a CNAME. An NS record 'delegates a DNS zone to use the given authoritative name servers' [wikipedia] and isn't something you need to (or even can) do with Firebase Hosting. GoDaddy support are assuming Firebase Hosting hosts DNS zones, and it doesn't (the 'nameserver details')

You'll either need to manage your DNS with GoDaddy [easiest], or delegate to a completely separate DNS provider [probably out of scope for this thread]. The medium post you referred to talks about how to use GoDaddy to manage your DNS, what issue in particular are you running into?

If you're uncomfortable sharing specific information on this public forum (and we'll likely need something more to go on to dig in further) you can always reach out to our support team

Chris
Engineer @ Firebase Hosting

On Tue, Apr 11, 2017 at 11:15 AM 'Kato Richardson' via Firebase Google Group <fireba...@googlegroups.com> wrote:
Hello,

If you go into your hosting admin panel, add the custom domain, it will provide the IPs and instructions you need to put into your DNS settings.

I think that article does in fact suggest changes to the NS values, which is definitely required to make this work: "15. Paste the A records in GoDaddy records too. Remove any existing A records."

☼, Kato

P.S. If it's not offensive to your culture or beliefs, I'd encourage you to introduce yourself! We are a close-knit family. It's easier to keep that culture strong when we remember that there are real people on the other end of our emails. Getting to know one another by name is a great first step.
On Tue, Apr 11, 2017 at 4:02 AM, <disc...@gmail.com> wrote:
I have missed to add the medium article I was referring to. Refer the below link, I was following it and it was suggested not to change any nameserver values. 

https://medium.com/@archana_june/firebase-custom-domain-setup-with-godaddy-8b7acf66ccec

On Tuesday, April 11, 2017 at 4:27:28 PM UTC+5:30, disc...@gmail.com wrote:
I had earlier hosted the application on firebase and it worked fine but recently it failed to verify the Domain details from Godaddy account. 

I have updated the txt value in Godaddy DNS settings (cross checked with Godaddy customer care too) with the given firebase one but still not able to verify it. 

Godaddy customer care is suggested to enter the firebase nameserver details in Godaddy. But I don't know about the firebase nameserver information to upload also referring to this medium article. It is not suggested. 

Please guide me on how to work it out. Its our live server. 


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Kato Richardson | Developer Programs Eng | kato...@google.com | 775-235-8398

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disc...@gmail.com

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Apr 13, 2017, 1:46:15 AM4/13/17
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Hi Chris, 

I have contacted google support and they have responded with details. 

Root cause: 

While updating the TXT records in godaddy, Host name should "@". I had earlier entered "firebase" as wrongly. So, changed this value from firebase to @ and verification is successful. 

This might be useful for others. 

Cheers, 
-Raj

Kato Richardson

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Apr 13, 2017, 12:36:54 PM4/13/17
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Thanks for following up, Raj! Glad you got it resolved, too.

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