OnPause native crash in Unity 2017.4.10

[truz...@madfingergames.com]

Hello,

we found in Google Play Console a lot of crashes caused by thread create from com.google.android.gms.internal.measurement on activity onPause.

We are using:

• Unity 2017.4.10f1
• Firebase v5.2.1
  
• Target API level 27

Another our games using Unity 5.3.6 or 5.3.8 with target API level 26 and same firebase distribution are not crashing on this.

Unfortunately, we are not able to reproduce this issue locally we just see reports in Google Play Console.

Attaching full stack trace:

java.lang.Error: FATAL EXCEPTION [main]

Unity version     : 2017.4.10f1

Device model      : motorola Moto Z2 Play

Device fingerprint: motorola/albus/albus:8.0.0/OPSS27.76-12-25-7/3:user/release-keys

Caused by

  at java.lang.Thread.nativeCreate (Native Method)

  at java.lang.Thread.start (Thread.java:733)

  at com.google.android.gms.internal.measurement.zzgi.zza (Unknown Source:32)

  at com.google.android.gms.internal.measurement.zzgi.zzc (Unknown Source:14)

  at com.google.android.gms.internal.measurement.zzih.onActivityPaused (Unknown Source:20)

  at com.google.android.gms.internal.measurement.zzif.onActivityPaused (Unknown Source:6)

  at android.app.Application.dispatchActivityPaused (Application.java:225)

  at android.app.Activity.onPause (Activity.java:1679)

  at com.unity3d.player.UnityPlayerActivity.onPause (Unknown Source)

  at com.companyname.unityplayer.UnityPlayerActivity.onPause (UnityPlayerActivity.java:59)

  at android.app.Activity.performPause (Activity.java:7124)

  at android.app.Instrumentation.callActivityOnPause (Instrumentation.java:1429)

  at android.app.ActivityThread.performPauseActivityIfNeeded (ActivityThread.java:3992)

  at android.app.ActivityThread.performPauseActivity (ActivityThread.java:3969)

  at android.app.ActivityThread.performPauseActivity (ActivityThread.java:3943)

  at android.app.ActivityThread.handlePauseActivity (ActivityThread.java:3917)

  at android.app.ActivityThread.-wrap15 (Unknown Source)

  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1618)

  at android.os.Handler.dispatchMessage (Handler.java:105)

  at android.os.Looper.loop (Looper.java:164)

  at android.app.ActivityThread.main (ActivityThread.java:6592)

  at java.lang.reflect.Method.invoke (Native Method)

  at com.android.internal.os.Zygote$MethodAndArgsCaller.run (Zygote.java:240)

  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:769)

Thanks for your reply.

Best regards,
Tomas.

[Stewart Miles]

Thanks for the bug report, we'll take a look.

Any chance you're seeing this with specific devices or OS versions?

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[truz...@madfingergames.com]

Thanks for reply.

I'm attaching stats:

Dne pátek 9. listopadu 2018 17:46:03 UTC+1 Stewart Miles napsal(a):

[Barrett Anderson]

Does this get reported on a variety of different devices or just the motorola Moto Z2 Play?

[truz...@madfingergames.com]

Added updated list:

Android 8.0	181	68,0 %
Android 8.1	64	24,1 %
Android 7.1	14	5,3 %
Android 7.0	5	1,9 %
Android 6.0	2	0,8 %

Moto Z (2) Play (albus)	105	39,5 %
moto g(6) (ali)	41	15,4 %
Moto G (5S) Plus (sanders_n)	23	8,6 %
Moto G (5S) Plus (sanders_nt)	17	6,4 %
Moto Z Play (addison)	12	4,5 %
moto g(6) play (aljeter)	9	3,4 %
Galaxy J5(2016) (j5xnlte)	7	2,6 %
Moto G (5) Plus (potter_n)	6	2,3 %
Redmi 6 (cereus)	5	1,9 %
LG Stylo 4 (cv7a)	4	1,5 %
moto g(6) (ali_n)	4	1,5 %
moto e5 plus (hannah)	3	1,1 %
Z899VL (msm8909)	3	1,1 %
Y7 (HWTRT-Q)	2	0,8 %
GM5 Plus d (gm5plus_sprout)	2	0,8 %
Moto G (5S) (montana)	2	0,8 %
Redmi 6A (cactus)	2	0,8 %
LG Q6 (mhn)	2	0,8 %
Galaxy C9 Pro (c9ltechn)	2	0,8 %
Galaxy Tab A 9.7 (gt5note10lte)	1	0,4 %

Dne sobota 10. listopadu 2018 1:59:16 UTC+1 Barrett Anderson napsal(a):

[truz...@madfingergames.com]

Sorry, last image was not attached correctly.

Adding the new one:

Dne sobota 10. listopadu 2018 1:59:16 UTC+1 Barrett Anderson napsal(a):

Does this get reported on a variety of different devices or just the motorola Moto Z2 Play?

[Shawn Kuang]

Hi,

I'd like to follow up if this is still happening to you?

Shawn

[truz...@madfingergames.com]

Hi,

no, we resolved this issue by one of these actions:

• adding proper plugin disposing on application quit by calling: FirebaseApp.DefaultInstance.Dispose();
• upgrading project using Unity version from 2017.4.10f1 to 2017.4.16f1

Regards,
Tomas.

Dne čtvrtek 17. ledna 2019 23:33:57 UTC+1 Shawn Kuang napsal(a):