Same app instance id assigned to iOS and Android

[Viktoriia Kalyniuk]

Hello Team,

Did you ever encounter an issue when the same app-instance id is created for iOS and Android? We have a client with such duplications, representing 3% of their overall user count when looking into the User Explorer report.

[Arthur Thompson]

Hi Viktoriia,

Instance IDs are generated locally so there is a chance of collisions however I've not seen any before. Also Instance ID is deprecated so I'd suggest migrating to installation IDs which are much longer and thus much less likely to collide.

On Thu, Feb 23, 2023 at 5:49 PM Viktoriia Kalyniuk <viktoriia...@infotrustllc.com> wrote:

Hello Team,

Did you ever encounter an issue when the same app-instance id is created for iOS and Android? We have a client with such duplications, representing 3% of their overall user count when looking into the User Explorer report.

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