Can't get custom domain to verify

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Jason Dobry

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May 19, 2016, 1:00:09 PM5/19/16
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I can't get my custom domain to verify. It's been nearly 20 hours, but your documentation says "Depending on your domain provider, this verification step may be instant or it may take an hour or more." I'm using Google domains.

Project ID: thecanyonproject

dig -t TXT canyonproject.com

;; QUESTION SECTION:

;; ANSWER SECTION:
canyonproject.com. 3599 IN TXT "firebase=thecanyonproject"
canyonproject.com. 3599 IN TXT "globalsign-domain-verification=O-kD9ZSY4KNnz3WmCzFkOB42PQHXJ5626Dzev8nWHF"

Screen Shot 2016-05-19 at 9.28.42 AM.png

Thanks!

Michael Bleigh

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May 19, 2016, 1:04:22 PM5/19/16
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Jason Dobry

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May 20, 2016, 12:24:24 PM5/20/16
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Any updates on your capacity issues? Firebase has now been trying to verify my domain for 36 hours.

Michael Bleigh

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May 20, 2016, 12:41:45 PM5/20/16
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The issue is ongoing and we're working hard to address it. Please bear with us, and my apologies for the delay. I will update this thread when we have more information.

Jason Dobry

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May 20, 2016, 12:54:46 PM5/20/16
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Thanks

Tony Alves

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May 20, 2016, 5:57:27 PM5/20/16
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Michael,

So, is the error below from the same issue?
Verifying ownership
Unexpected TXT records found. Continuing to watch for changes.

Jason Dobry

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May 20, 2016, 7:02:19 PM5/20/16
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Verifying ownership
Unexpected TXT records found. Continuing to watch for changes.

That's what it's shown in my dashboard for the last 2 days.

Tony Alves

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May 20, 2016, 7:40:25 PM5/20/16
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Ok. Thanks Jason. I will just wait until they fix it. :)

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Jason Dobry

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May 21, 2016, 1:10:04 AM5/21/16
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My domain has now been verified, thanks!

Michael Bleigh

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May 21, 2016, 1:12:22 AM5/21/16
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Woo! We're starting to churn through the backlog and hope to be all caught up some time over the weekend. I'll post another message on this thread when we're back to normal.

Cheers,
Michael

On Fri, May 20, 2016 at 10:10 PM Jason Dobry <jason...@gmail.com> wrote:
My domain has now been verified, thanks!

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Tony Alves

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May 21, 2016, 11:24:50 AM5/21/16
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Verified! Waiting on my SSL Cert. Fantastic.

Thanks for the update and help Michael. Firebase is awesome and hope to get up to speed quick and build some fun stuff.

Tony Alves

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May 21, 2016, 7:46:17 PM5/21/16
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All worked (Verified and cert) and setup beautifully Michael. Thanks again!


On Friday, May 20, 2016 at 10:12:22 PM UTC-7, Michael Bleigh wrote:

Michael Bleigh

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May 21, 2016, 7:57:11 PM5/21/16
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We should be in good shape now, so if you're still seeing a delay for more than 24 hours I'd encourage you to contact support.


Simon Pickup

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May 31, 2016, 9:50:46 AM5/31/16
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Are there any problems with the domain provisioning system at the moment? I believe I've set mine up correctly but it's timed out after 48 hours. I've just requested again.

Simon

Michael Bleigh

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May 31, 2016, 5:35:38 PM5/31/16
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Hi Simon, we're all systems go, so if you're still having trouble I'd recommend reaching out to support.

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