Creating an Invoice for Stopped Sales Order

[Satish]

Hi All,

Many a times there is a situation when the customer orders for a quantity and when a part of it has been delivered, the customer stops processing of the further order. In such a case the only solution I have found is to stop the order. However, these are kind of an eyesore which remain stuck there without 100% delivery. 

Also I am facing problems in creating Invoice from such orders. These don't allow making invoices neither do they show when we select "From Sales Order" while making invoice.

How to tackle this problem?

Regards

Satish Gupta

[Nabin Hait]

You are doing right, "STOP" the order if customer stops processing. While making invoice "UNSTOP" the sales order and create the invoice. And after submission of invoice,  stop the order again.

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[Satish]

I am doing that right now. But the solution is a bit longish and could lead to some errors.

Isn't there any way to remove the item from Sales Order itself?? Because when I create invoice from this sales order, it also includes the non-delivered items. There could easily be a mistake where an Invoice has been made for undelivered item.

Regards

Satish Gupta

On Friday, 30 May 2014 12:16:13 UTC+5:30, Nabin Hait wrote:

You are doing right, "STOP" the order if customer stops processing. While making invoice "UNSTOP" the sales order and create the invoice. And after submission of invoice,  stop the order again.

On 30-May-2014, at 12:13 pm, Satish <satishgu...@gmail.com> wrote:

Hi All,

Many a times there is a situation when the customer orders for a quantity and when a part of it has been delivered, the customer stops processing of the further order. In such a case the only solution I have found is to stop the order. However, these are kind of an eyesore which remain stuck there without 100% delivery. 

Also I am facing problems in creating Invoice from such orders. These don't allow making invoices neither do they show when we select "From Sales Order" while making invoice.

How to tackle this problem?

Regards

Satish Gupta

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[Nabin Hait]

You can also create sales invoice against delivery note. It will diminish the chances of billing undelivered items.

 

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[Satish]

Hi Nabin,

I agree I can do that, but then it creates another problem.

I normally create invoices from Sales Order because it is easier to track that way. But then if I create Invoice using Delivery Note I cannot link Sales Order with the invoice. So it makes my order and invoice tracking painful.

Is there a way I can link both Sales Order and Delivery note with the Invoice??

Regards

Satish Gupta

On Friday, 30 May 2014 12:48:47 UTC+5:30, Nabin Hait wrote:

You can also create sales invoice against delivery note. It will diminish the chances of billing undelivered items.

On 30-May-2014, at 12:41 pm, Satish <satishgu...@gmail.com> wrote:

I am doing that right now. But the solution is a bit longish and could lead to some errors.

Isn't there any way to remove the item from Sales Order itself?? Because when I create invoice from this sales order, it also includes the non-delivered items. There could easily be a mistake where an Invoice has been made for undelivered item.

Regards

Satish Gupta

On Friday, 30 May 2014 12:16:13 UTC+5:30, Nabin Hait wrote:

You are doing right, "STOP" the order if customer stops processing. While making invoice "UNSTOP" the sales order and create the invoice. And after submission of invoice,  stop the order again.

On 30-May-2014, at 12:13 pm, Satish <satishgu...@gmail.com> wrote:

Hi All,

Many a times there is a situation when the customer orders for a quantity and when a part of it has been delivered, the customer stops processing of the further order. In such a case the only solution I have found is to stop the order. However, these are kind of an eyesore which remain stuck there without 100% delivery. 

Also I am facing problems in creating Invoice from such orders. These don't allow making invoices neither do they show when we select "From Sales Order" while making invoice.

How to tackle this problem?

Regards

Satish Gupta

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[Nabin Hait]

When you make a DN from SO and later from DN to Sales Invoice, invoice is linked to both SO and DN.

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