opportunity type in Opportunity in Selling

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Adam Tong

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Mar 22, 2014, 11:53:46 PM3/22/14
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Hi, When I create a new Opportunity in Selling application, there is a required option: Opportunity Type: Sales or Maintenance

I almost likely choose "Sales", but I don't know what case to choose "Maintenance"?

For opportunity, what I know is for possibility of any sales of products or services, so "Sales" is making sense, but I don't know what is "Maintenance" in this sense?

Thank you.

Nabin Hait

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Mar 23, 2014, 12:02:40 AM3/23/14
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For Service opportunity, you should select opportunity type as Maintenance.

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Adam Tong

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Mar 23, 2014, 12:10:01 AM3/23/14
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thank you so much for quick reply. but why named as 'maintenance', but not just 'services'? it is quite confusing.

but anyway, i got the answer and thank you so much!

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