Error while updating Outgoing email Server

[chetan sharma]

 i configured my gmail setting for outgoing mail server, I got an error while configuring these setting.

 i followed these instructions 

   Setting--> Email --> Outgoing Email Settings

 i configured this as 

 Server - smtp.gmail.com 

 True Use TLS

 Port    - 587

 Login Id- x...@gmail.com

 mail Pass- xxxxx

 auto email- x...@gmail.com

 while saving these values 

 i got Error as :-

 Invalid login or password 

Did not save

            Can anyone help me on this issue. 

Thanks

Chetan

[Anand Doshi]

Hi Chetan,

As the error suggests: Invalid login or password

Check your login id or password.

-Anand.

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[chetan sharma]

Hi Chetan 

      Gmail credentials are right. Login User and password values are completely right. 

Regards

Chetan

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[chetan sharma]

Hi Anand

      Gmail credentials are right. Login User and password values are completely right. 

Regards

Chetan

[Anand Doshi]

Then you need to send us the javascript console logs.

-Anand.

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[chetan sharma]

Hi Anand 

        Please find an attachment containing screen shot. 

        Can you give me some reference to the logs and how to debug these problems so that next time i can take a look further without disturbing you. 

Regards

Chetan

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2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
 
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[Anand Doshi]

Do you have 2-factor authentication enabled?

The error message shows a link to a google answers page

-Anand.

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[chetan sharma]

No i didnt enabled it on google.

Regards

Chetan

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Note:
 
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1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
 
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[Anand Doshi]

Look at this: https://support.google.com/mail/answer/78754

-Anand.

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[chetan sharma]

Hi Anand  

        I tried these steps as well, but still getting same error. 

Regards

Chetan

Chetan

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Note:
 
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1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
 
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[Anand Doshi]

Chetan,

These issues are not related to ERPNext anymore but are issues of your google account. You can test this out by creating a new google account and using it for outgoing email settings.

-Anand.

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[chetan sharma]

Hi Anand

        But same configuration are working fine with thunderbird client on my system. 

        I tried with new email server as well. I am getting same error. 

Regards

Chetan 

To view this discussion on the web visit https://groups.google.com/d/msgid/erpnext-developer-forum/3b2251d9-c98c-4595-b6bd-07b884786b11%40googlegroups.com.

For more options, visit https://groups.google.com/d/optout.

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Note:
 
If you are posting an issue,
 
1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
 
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[Anand Doshi]

Chetan,

I am out of guesses. :(

Maybe someone else could shed more light.

-Anand.

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