Instructor bulk emails failing

[Neville D'Souza]

Hi All,

I have been having issues with instructor bulk emails. I have emails setup with mandrill which works for enrollments. But for instructor emails I get a from email address like PDWDM1-...@example.com which was getting rejected by mandrill.So I changed the email address "BULK_EMAIL_DEFAULT_FROM_EMAIL": "cou...@somedomain.com", in lms.env.json and cms.env.json . I restarted nginx, edxapp and edxappworker services and emails stopped going out completely. Even after a reboot still the same.

I basically want to send the mails from cou...@somedomain.com instead of email address with course abbreviation in front which makes it a fake address and get blocked by sending services. Has anybody had success doing this? If anyone from edx is looking at this please note this fake email creation is a problem because most services now will not accept fake address and think of it as spam.

Regards,

Neville

[Neville D'Souza]

Managed to resolve it. Mandrill thankfully doesn't care what the email address is as log as it is from the added domain. It only checks the API key (password) and passes it through.