Error! Failed to publish commerce data for ... to LMS - I already check the other related post

Leo Zurick

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Jun 10, 2019, 1:35:37 PM6/10/19

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And i have no idea where to start. Please help how to debug this

Leo Zurick

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Jun 10, 2019, 3:11:20 PM6/10/19

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Jun 10 19:07:16 ironwood [service_variant=ecommerce][django.request] WARNING [ironwood 2542] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - $

Jun 10 19:07:17 ironwood [service_variant=ecommerce][django.request] WARNING [ironwood 2544] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - $

Jun 10 19:08:01 ironwood [service_variant=ecommerce][ecommerce.courses.models] INFO [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/models.py:205] - Retrieved course seat child produc$

Jun 10 19:08:01 ironwood [service_variant=ecommerce][ecommerce.courses.models] INFO [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/models.py:247] - Retrieved course seat product stoc$

Jun 10 19:08:01 ironwood [service_variant=ecommerce][ecommerce.courses.models] INFO [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/models.py:205] - Retrieved course seat child produc$

Jun 10 19:08:01 ironwood [service_variant=ecommerce][ecommerce.courses.models] INFO [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/models.py:247] - Retrieved course seat product stoc$

Jun 10 19:08:03 ironwood [service_variant=ecommerce][ecommerce.courses.publishers] ERROR [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py:112] - Failed to publish commerc$

Traceback (most recent call last):

File "/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py", line 100, in publish

commerce_api_client = site.siteconfiguration.commerce_api_client

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/utils/functional.py", line 35, in __get__

res = instance.__dict__[self.name] = self.func(instance)

File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 457, in commerce_api_client

return EdxRestApiClient(self.build_lms_url('/api/commerce/v1/'), jwt=self.access_token)

File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 384, in access_token

token_type='jwt'

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py", line 142, in get_oauth_access_token

return get_oauth_access_token(url, client_id, client_secret, token_type=token_type)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py", line 76, in get_oauth_access_token

data = response.json()

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/requests/models.py", line 897, in json

return complexjson.loads(self.text, **kwargs)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/__init__.py", line 518, in loads

return _default_decoder.decode(s)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py", line 370, in decode

obj, end = self.raw_decode(s)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py", line 400, in raw_decode

return self.scan_once(s, idx=_w(s, idx).end())

JSONDecodeError: Expecting value: line 9 column 1 (char 8)

Jun 10 19:08:03 ironwood [service_variant=ecommerce][ecommerce.extensions.api.serializers] ERROR [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py:585] - Failed to$

Traceback (most recent call last):

File "/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py", line 582, in save

raise Exception(resp_message)

GNU nano 2.5.3 File: /edx/var/log/ecommerce/edx.log

Jun 10 19:08:01 ironwood [service_variant=ecommerce][ecommerce.courses.models] INFO [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/models.py:247] - Retrieved course seat product stoc$

Jun 10 19:08:03 ironwood [service_variant=ecommerce][ecommerce.courses.publishers] ERROR [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py:112] - Failed to publish commerc$

Traceback (most recent call last):

File "/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py", line 100, in publish

commerce_api_client = site.siteconfiguration.commerce_api_client

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/utils/functional.py", line 35, in __get__

res = instance.__dict__[self.name] = self.func(instance)

File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 457, in commerce_api_client

return EdxRestApiClient(self.build_lms_url('/api/commerce/v1/'), jwt=self.access_token)

File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 384, in access_token

token_type='jwt'

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py", line 142, in get_oauth_access_token

return get_oauth_access_token(url, client_id, client_secret, token_type=token_type)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py", line 76, in get_oauth_access_token

data = response.json()

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/requests/models.py", line 897, in json

return complexjson.loads(self.text, **kwargs)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/__init__.py", line 518, in loads

return _default_decoder.decode(s)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py", line 370, in decode

obj, end = self.raw_decode(s)

File "/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py", line 400, in raw_decode

return self.scan_once(s, idx=_w(s, idx).end())

JSONDecodeError: Expecting value: line 9 column 1 (char 8)

Jun 10 19:08:03 ironwood [service_variant=ecommerce][ecommerce.extensions.api.serializers] ERROR [ironwood 2544] [/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py:585] - Failed to$

Traceback (most recent call last):

File "/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py", line 582, in save

raise Exception(resp_message)

Exception: Failed to publish commerce data for course-v1:edX+DemoX+Demo_Course to LMS.

Leo Zurick

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Jun 10, 2019, 3:12:24 PM6/10/19

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any idea?

Leo Zurick

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Jun 10, 2019, 3:12:38 PM6/10/19

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please help

Leo Zurick

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Jun 10, 2019, 3:15:08 PM6/10/19

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I tried to create a new one... same error
I tried to edit the one that comes with the installation " course-v1:edX+DemoX+Demo_Course", same problem

Leo Zurick

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Jun 10, 2019, 3:17:09 PM6/10/19

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discover api seems to be running
when i tried mysite.com:18381

I got

Screen Shot 2019-06-10 at 3.15.33 PM.png

Leo Zurick

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Jun 10, 2019, 3:17:29 PM6/10/19

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is that normal ?

Şükrü Kocakaya

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Jul 9, 2019, 8:01:29 AM7/9/19

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Hi Leo ,

I'm dealing with the same problem, did you find a solution for this ?

ODS_steel

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Jul 23, 2019, 7:55:52 AM7/23/19

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Did anyone come up with a solution to this?

The default port within the ecommerce.yml and lms.env.json for the catalog API ("COURSE_CATALOG_API_URL") is 8008. Is this a legacy default port - should we change this 18381?

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