Discussion Component Error

[Jeff Salleh]

hi all,

When I go to Preview or View Live and click on the discussion, I will get the error "We had some trouble loading the discussion. Please try again."

I can find anything in the logs that give and clue on what is happening. 

thanks,

j.

[Andy Armstrong]

Hi Jeff,

Which version of the software are you using? I don't see this error message in the code any more, so I can't diagnose exactly what is happening.

My first thought would be to look in the LMS log. In case you haven't done this before, follow these instructions:

https://openedx.atlassian.net/wiki/display/OpenOPS/Common+Issues+and+How+to+Fix+Them#CommonIssuesandHowtoFixThem-LMSshowsamessage"Therehasbeena500error"

Are you running this on devstack or fullstack? With devstack, you need to make sure you have the comment service running:

https://openedx.atlassian.net/wiki/display/TNL/Discussions+FAQ

Let me know if any of this helps. If not, let us know the version of software you are using, and how your are deploying it.

Thanks,

 - Andy

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Andy Armstrong

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