Error when installing edx

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Levani Melikishvili

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Sep 14, 2016, 7:05:19 AM9/14/16
to General Open edX discussion
Hi,

when I run this command:


after some time I'm getting the following error:


TASK
: [insights | create nodeenv] *********************************************
failed
: [localhost] => {"changed": true, "cmd": "/edx/app/insights/venvs/insights/bin/nodeenv /edx/app/insights/nodeenvs/insights --prebuilt", "delta": "0:00:27.760791", "end": "2016-09-14 08:48:40.195251", "rc": 1, "start": "2016-09-14 08:48:12.434460", "warnings": []}
stderr
: Traceback (most recent call last):
 
File "/edx/app/insights/venvs/insights/bin/nodeenv", line 11, in <module>
    sys
.exit(main())
 
File "/edx/app/insights/venvs/insights/local/lib/python2.7/site-packages/nodeenv.py", line 874, in main
    opt
.node = get_last_stable_node_version()
 
File "/edx/app/insights/venvs/insights/local/lib/python2.7/site-packages/nodeenv.py", line 812, in get_last_stable_node_version
    response
= urlopen('https://%s/dist/latest/' % (src_domain))
 
File "/usr/lib/python2.7/urllib2.py", line 154, in urlopen
   
return opener.open(url, data, timeout)
 
File "/usr/lib/python2.7/urllib2.py", line 431, in open
    response
= self._open(req, data)
 
File "/usr/lib/python2.7/urllib2.py", line 449, in _open
   
'_open', req)
 
File "/usr/lib/python2.7/urllib2.py", line 409, in _call_chain
    result
= func(*args)
 
File "/usr/lib/python2.7/urllib2.py", line 1240, in https_open
    context
=self._context)
 
File "/usr/lib/python2.7/urllib2.py", line 1197, in do_open
   
raise URLError(err)
urllib2
.URLError: <urlopen error [Errno -3] Temporary failure in name resolution>


FATAL
: all hosts have already failed -- aborting


Can anyone please help?

gs...@edx.org

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Sep 15, 2016, 8:21:59 AM9/15/16
to General Open edX discussion
Based on the error message, it seems like nodeenv is having difficulty installing node, and the cause is DNS failure. Can you confirm that you are not having DNS resolution issues at your site, and try the installation again?

-- 
George
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