Tests MT39, MT40, and MT41 no longer working as of 7/28/25

[lcm...@emrdirect.com]

Hello ETT team.

These 3 tests have stopped working. 

We are now seeing the following error for all three tests:

"1: Error in TEST MESSAGE DISPOSITION NOTIFICATION: Couldn't connect to host, port: direct.ett.healthit.gov, 25; timeout -1"

These tests fail after approximately 2-3 minutes with the error above in the Test logs pane. Note that these tests were working correctly on 7/21/25 so it does not appear to relate to an ETT version update. Note that this is a different error than we saw last month as discussed in https://groups.google.com/g/edge-test-tool/c/wHJRQfg-U8Q/m/4GQl68TQAwAJ

Thank you for your attention to this issue,

Luis Maas, CTO, EMR Direct

[Sai Valluripalli]

Hello Luis,

This is fixed. Please try again.

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[lcm...@emrdirect.com]

I can confirm this is working again.

[lcm...@emrdirect.com]

confirmed -- the tests are working properly again.

On Tuesday, July 29, 2025 at 11:09:04 AM UTC-7 digitalh...@gmail.com wrote:

[lcm...@emrdirect.com]

Hello ETT Team,

This issue has recurred. This morning (9/9/25) we are again seeing this error in the ETT Logs tab when attempting to run these tests:

Test Logs

1: Error in TEST MESSAGE DISPOSITION NOTIFICATION: Couldn't connect to host, port: direct.ett.healthit.gov, 25; timeout -1

Note that we have a customer scheduled for certification testing tomorrow, so your prompt attention to this issue would be appreciated.

Thank you,

Luis Maas, CTO, EMR Direct

[Sai Valluripalli]

Hi Luis,

Good morning.

Can you try now?

Thanks,

Sai

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/b683ac84-31ba-4d7a-8aec-58c56ed6b465n%40googlegroups.com.

[lcm...@emrdirect.com]

Hello Sai,

these tests are working again.

Thanks!

[lcm...@emrdirect.com]

Hello ETT Team,

This issue has recurred again. This morning (12/29/25) we are again seeing this error in the ETT Logs tab when attempting to run these tests:

Test Logs

1: Error in TEST MESSAGE DISPOSITION NOTIFICATION: Couldn't connect to host, port: direct.ett.healthit.gov, 25; timeout -1

Thank you,

Luis Maas, CTO, EMR Direct

[Sai Valluripalli]

Hi Luis,

Apologies for the inconvenience.

This is fixed now. Please try again

Thanks

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/71e7eb4e-9397-4f05-b84c-e977ff539d7dn%40googlegroups.com.

[lcm...@emrdirect.com]

Hello ETT Team,

This issue has recurred again. This morning (5/26/26) we are again seeing this error in the ETT Logs tab when attempting to run these tests:

Test Logs

1: Error in TEST MESSAGE BAD DISPOSITION NOTIFICATION: Couldn't connect to host, port: direct.ett.healthit.gov, 25; timeout -1

Previous thread: https://groups.google.com/g/edge-test-tool/c/hX6Qn0Typt0/m/FPqECKJYBQAJ

Please note that we have a customer scheduled for certification testing today, so your prompt attention to this matter would be greatly appreciated.

Thank you,

[Sai Valluripalli]

Hello,

This is fixed. Please try again.

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[Nirdesh Singh]

Hi Sai,

SMTP MT Test 39 (Message with Good Header) and SMTP MT Test 40 (Message with Bad Header) are working successfully. However, SMTP MT Test 41 (Unable to deliver) is still not working. Could you please check the same?

[Sai Valluripalli]

Hi Nirdesh,

 MT Test 41 (Unable to deliver), this is a negative test case and expected to fail.

Thank you,

Sai

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/d084e7ac-c606-4344-853e-e37352412b0fn%40googlegroups.com.

[Nirdesh Singh]

Hi Sai,

Regarding MT Test 41 (Unable to Deliver), I created a Direct address on my HISP with a valid certificate; however, the mailbox is intentionally not configured.

When I run this test, the request from ETT should at least reach my server before the delivery failure occurs. However, I do not see any incoming request or error logged on my server side.

For more details, please check the attached screenshots. If I am missing anything or doing something incorrectly, please assist me.

Thanks
Nirdesh

[Sai Valluripalli]

Can you confirm you are sending a processed and a failed MDN for 41?

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/e3eb16e0-6e86-4d91-912b-b8703cfad620n%40googlegroups.com.

[Nirdesh Singh]

Hi Sai,

Yes, I am receiving a Processed MDN when I use the Direct address inteli...@devdirect.intelimd.com. In this case, I can see that the message is successfully received from ETT.

However, when I use inteli...@devdirect.intelimd.com, I receive a Bad Certificate error. I have also successfully passed SMTP MT Test 39 (Message with Good Header) and SMTP MT Test 40 (Message with Bad Header).

For more details, please refer to the attached screenshots.

Could you please assist me in understanding why messages from ETT are only being delivered to inteli...@devdirect.intelimd.com and not to inteli...@devdirect.intelimd.com? Any guidance on what might be causing the certificate issue would be greatly appreciated.

Thank you.

[Nirdesh Singh]

Hi Sai,

As per our previous conversation, I am assuming that the certificate for intelimduser7 has not yet been uploaded on the ETT side and  root CA and intermediate CA already updated.

Please find the attached certificate and update it on the ETT server. This will allow us to proceed with testing SMTP MT Test 41 (Unable to Deliver).

Please let me know if any additional information is required.

Thanks & Regards,
Nirdesh

On Wednesday, June 24, 2026 at 12:19:07 PM UTC+5:30 Nirdesh Singh wrote:

Hi Sai,

Yes, I am receiving a Processed MDN when I use the Direct address intelimduser2@devdirect.intelimd.com. In this case, I can see that the message is successfully received from ETT.

However, when I use intelimduser7@devdirect.intelimd.com, I receive a Bad Certificate error. I have also successfully passed SMTP MT Test 39 (Message with Good Header) and SMTP MT Test 40 (Message with Bad Header).

For more details, please refer to the attached screenshots.

Could you please assist me in understanding why messages from ETT are only being delivered to intelimduser2@devdirect.intelimd.com and not to intelimduser7@devdirect.intelimd.com? Any guidance on what might be causing the certificate issue would be greatly appreciated.