Nothing happens when I click "CHECK MDN" and the ETT logs say "ERROR: No messages found with Original Message ID: ...". However our mail server logs show both Processed and Dispatched MDNs being sent back to the ETT. Is this something you can check from your end?

INFO 16:46:22,555 | org.nhindirect.gateway.smtp.james.mailet.NHINDSecurityAndTrustMailet | Proccessing incoming message from sender hisp-t...@direct.ett.healthit.gov
INFO 16:46:22,581 | org.nhindirect.stagent.cryptography.activekeyops.SplitDirectRecipientInformation | Searching for exchange encryption algorithm
Encrytpion algorithm OID: 1.2.840.113549.1.1.1
Encrytpion Provider: SAFENETPROTECTWRAPPER
INFO 16:46:22,582 | org.nhindirect.stagent.cryptography.activekeyops.SplitDirectRecipientInformation | getExchangeEncryptionAlgorithmName returning algorithm: RSA/ECB/PKCS1Padding
INFO 16:46:22,785 | org.nhindirect.gateway.smtp.NotificationProducer | Generating MDN "processed" messages
INFO 16:46:22,798 | org.nhindirect.gateway.smtp.james.mailet.NHINDSecurityAndTrustMailet | MDN messages requested. Sending MDN "processed" messages
INFO 16:46:22,880 | org.nhindirect.gateway.smtp.james.mailet.NHINDSecurityAndTrustMailet | Proccessing incoming message from sender tes...@direct.isharemedicalrecords.com
INFO 16:46:23,830 | james.mailetcontext | Remotely delivering mail Mail1663278382798-a3b09b0f-a795-41f6-bb7a-95bfdba96a1d
INFO 16:46:23,830 | james.mailetcontext | Sending mail to [hisp-t...@direct.ett.healthit.gov] on host direct.ett.healthit.gov
INFO 16:46:23,836 | org.nhindirect.gateway.smtp.james.mailet.NHINDSecurityAndTrustMailet |
Message-Date: Thu Sep 15 16:46:22 CDT 2022
Message-ID: <479841067.695.166327...@localhost.localdomain>
From: tes...@direct.isharemedicalrecords.com
to: hisp-t...@direct.ett.healthit.gov
Original-Message-ID: <1001617089.2918.1663278376309@localhost>
Disposition: automatic-action/MDN-sent-automatically;processed
INFO 16:46:23,838 | james.mailetcontext | Remote delivery thread (9) will process mail Mail1663278382798-a3b09b0f-a795-41f6-bb7a-95bfdba96a1d-to-direct.ett.healthit.gov
INFO 16:46:23,838 | james.mailetcontext | Attempting to deliver Mail1663278382798-a3b09b0f-a795-41f6-bb7a-95bfdba96a1d-to-direct.ett.healthit.gov
INFO 16:46:23,898 | james.mailetcontext | Local delivered mail Mail1663278382465-44b438be-42f5-43be-9d60-6d6f1b8cf504 sucessfully from hisp-t...@direct.ett.healthit.gov to tes...@direct.isharemedicalrecords.com in folder INBOX
INFO 16:46:23,940 | james.mailetcontext | Attempting delivery of Mail1663278382798-a3b09b0f-a795-41f6-bb7a-95bfdba96a1d-to-direct.ett.healthit.gov to host ec2-35-169-0-104.compute-1.amazonaws.com. at 35.169.0.104 from tes...@direct.isharemedicalrecords.com for addresses [hisp-t...@direct.ett.healthit.gov]
INFO 16:46:23,960 | org.nhindirect.gateway.smtp.james.mailet.NHINDSecurityAndTrustMailet | Proccessing incoming message from sender tes...@direct.isharemedicalrecords.com
INFO 16:46:24,020 | james.mailetcontext | Remotely delivering mail Mail1663278383901-118d431a-3c8f-4870-9f50-b5183a334f43
INFO 16:46:24,020 | james.mailetcontext | Sending mail to [hisp-t...@direct.ett.healthit.gov] on host direct.ett.healthit.gov
INFO 16:46:24,025 | org.nhindirect.gateway.smtp.james.mailet.TimelyAndReliableLocalDelivery |
Message-Date: Thu Sep 15 16:46:23 CDT 2022
Message-ID: <858045549.705.166327...@localhost.localdomain>
From: tes...@direct.isharemedicalrecords.com
to: hisp-t...@direct.ett.healthit.gov
Original-Message-ID: <1001617089.2918.1663278376309@localhost>
Disposition: automatic-action/MDN-sent-automatically;dispatched
INFO 16:46:24,026 | james.mailetcontext | Remote delivery thread (6) will process mail Mail1663278383901-118d431a-3c8f-4870-9f50-b5183a334f43-to-direct.ett.healthit.gov
INFO 16:46:24,026 | james.mailetcontext | Attempting to deliver Mail1663278383901-118d431a-3c8f-4870-9f50-b5183a334f43-to-direct.ett.healthit.gov
INFO 16:46:24,026 | james.mailetcontext | Attempting delivery of Mail1663278383901-118d431a-3c8f-4870-9f50-b5183a334f43-to-direct.ett.healthit.gov to host ec2-35-169-0-104.compute-1.amazonaws.com. at 35.169.0.104 from tes...@direct.isharemedicalrecords.com for addresses [hisp-t...@direct.ett.healthit.gov]
INFO 16:46:29,143 | james.mailetcontext | Mail (Mail1663278382798-a3b09b0f-a795-41f6-bb7a-95bfdba96a1d-to-direct.ett.healthit.gov) sent successfully to ec2-35-169-0-104.compute-1.amazonaws.com. at 35.169.0.104 from tes...@direct.isharemedicalrecords.com for [hisp-t...@direct.ett.healthit.gov]
INFO 16:46:29,143 | james.mailetcontext | Mail (Mail1663278383901-118d431a-3c8f-4870-9f50-b5183a334f43-to-direct.ett.healthit.gov) sent successfully to ec2-35-169-0-104.compute-1.amazonaws.com. at 35.169.0.104 from tes...@direct.isharemedicalrecords.com for [hisp-t...@direct.ett.healthit.gov]
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Arpita Patel, MSHI, CSPO
Business Analyst - Interoperability
602 Office Center Drive, Suite 350 | Fort Washington, PA 19034