dv-gui does not work

[mike]

Hello. 

we have two davis 346 and we used it with dv-gui

but recently the software is no longer accepting operations.

(we can see the  the same problem on other PCs)

A screen like the one below keeps appearing and eventually freezes.

please tell me what is the problem.

Thank you!

[Luca Longinotti]

What OS are you on? Windows? What's your username and language settings? Did the failures only start with DV 1.3.0 released Saturday or already with the previous 1.2.5?

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From: dv-u...@googlegroups.com <dv-u...@googlegroups.com> on behalf of mike <h.kin...@kimura-lab.net>
Sent: Monday, November 2, 2020 11:14:48 AM
To: dv-users <dv-u...@googlegroups.com>
Subject: [caer-users] dv-gui does not work

 

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[mike]

thank you for your help!

I'm using windows Japanese but my username is English.

I was already facing the problem before the update and I tried update 1.3.0, but it didn't resolve.

2020年11月2日月曜日 21:06:59 UTC+9 Luca Longinotti:

[Luca Longinotti]

Okay, our support for non-ASCII (English) characters on Windows is not
yet complete. We've tested English Windows with paths/usernames
containing other alphabets, but not yet fully non-English Windows.
I believe some kind of message is sent to the GUI with Japanese
characters in it in your case, and the GUI can't properly handle them.
This all goes back to Windows using UTF-16 internally to represent non-
ASCII characters, while everyone else, including all UI packages, use
UTF-8. We're tracking this in issue:
https://gitlab.com/inivation/dv/dv-runtime/-/issues/351
I've added the additional details of this case to it.
There realistically won't be a quick solution to this, as a work-around
you can try setting up your Windows to be fully English.
--
Luca Longinotti (llongi)

Software Engineer
iniVation AG - https://inivation.com/
Zurich, Switzerland
Office: +41 44 500 3214

Support - https://inivation.com/support/

-----Original Message-----
From: mike <h.kin...@kimura-lab.net>
To: dv-users <dv-u...@googlegroups.com>
Subject: Re: [caer-users] dv-gui does not work
Date: Mon, 02 Nov 2020 06:30:23 -0800

thank you for your help!

I'm using windows Japanese but my username is English.
I was already facing the problem before the update and I tried update
1.3.0, but it didn't resolve.


2020年11月2日月曜日 21:06:59 UTC+9 Luca Longinotti:
> What OS are you on? Windows? What's your username and language
> settings? Did the failures only start with DV 1.3.0 released Saturday
> or already with the previous 1.2.5?
>
> Get Outlook for Android
>

> From: dv-u...@googlegroups.com <dv-u...@googlegroups.com> on behalf
> of mike <h.kin...@kimura-lab.net>
> Sent: Monday, November 2, 2020 11:14:48 AM
> To: dv-users <dv-u...@googlegroups.com>
> Subject: [caer-users] dv-gui does not work
>
> Hello.
>
> we have two davis 346 and we used it with dv-gui
> but recently the software is no longer accepting operations.
> (we can see the the same problem on other PCs)
> A screen like the one below keeps appearing and eventually freezes.
> please tell me what is the problem.
>
> Thank you!
>
>

[mike]

I appreciate your support.

My problem is solved  !!!

Thank you

2020年11月4日水曜日 1:22:27 UTC+9 Luca Longinotti: