Error: You don't have permission to make a new submission.

[Kirana Kumar D]

Hello!

I am using DSpace 8 and working fine till yesterday I upgrade the Debian 12. after upgrading when i try to submit new item to the repository as administer I getting the below error

" You don't have permission to make a new submission." and also getting an "Error fetching search results" at the administer workflow page.

Kindly help!

Many thanks

[george veranis]

Probably your tomcat doesn’t have access to write . 

Check the service of tomcat the paths 

George Veranis

Dataly Tech

Tel: +30 6936 35 14 03

Email: gver...@gmail.com

SkypeId: gveranis

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[Michael Plate]

Hi

Am 18.05.25 um 07:37 schrieb Kirana Kumar D:

[…]

as written before this might be a restriction on the systemd unit for
Tomcat.

If you want a short try, stop Tomcat and as DSpace user run

java -jar webapps/server-boot.jar

Now try a submission. If everything works, you need to add

ReadWritePaths=

to the systemd unit with the directory / dircetories of your dspace
installation (we have a "split install" with separate dirs for config
and assetstore, so all of them are needed)

In Debian 12 its placed in /lib/systemd/system/tomcat9.service

[Kirana Kumar D]

As advised I ran the command  "java -jar webapps/server-boot.jar" as dspace user. I got attached errors. Please help.

[Kirana Kumar D]

Thanks for the reply, 
The ReadWrite path to /dspace is already set to tomcat. still issue persists. 

[Michael Plate]

Hi,

Am 19.05.25 um 12:37 schrieb Kirana Kumar D:

> As advised I ran the command  "java -jar webapps/server-boot.jar" as
> dspace user. I got attached errors. Please help.

[…]

did you have a look on the permissions ?

[Kirana Kumar D]

I have attached the DSpace error log of the issue. please help

[ntcan...@gmail.com]

In our case, when a popup message appeared on the upper right side announcing that we did not have permission to add an item, it was an error in SOLR.

It may be that it has not been indexed or that there has been an error in the indexing.

First we check the permissions on the directory:

/var/solr/data/... (they should be solr:solr).

And also in /dspace/log/ (must be dspace:dspace)

If in SOLR there are files .../index/write.lock we delete them and restart the service:

[dspace] /opt/solr/bin/solr restart.

Now we reindex again:

[dspace] nohup /dspace/bin/dspace index-discovery -b

With nohup we make sure that, even if the communication is interrupted, the process continues running. It will create a file “nohup.out” with the process log. This way we will see if the indexing has errors.

If everything went well, we will be able to add items.

[Kirana Kumar D]

Thanks for the reply. All the permissions are the same as you mentioned. I haven't found a file named 'write.lock' anywhere and I also reindexed, but nothing changed

[Ghousson]

Hello

We encountered the same error messages. In our case, the problem was with the item-submission.xml file. Our test instance had 6 collections configured, but the production instance only had 3. However, the item-submission.xml file on both instances still referenced all 6 collections.

After removing the 3 unused collection references from the file on production, everything worked correctly.

Here’s an example of one configuration entry:

 <name-map collection-handle="item/1" submission-name="Journal"/>

Hope this helps

Best regards

Dana