Login Problem : Not authenticated

[Sarfaraz Mohamed]

Hi

Hi, I am using dspace 7.6 on ubuntu and recently started getting the following error and cant login, even though username and password is correct on GUI : Not authenticated

Logs:

2024-07-18 08:15:59,105 INFO  unknown unknown org.dspace.authenticate.PasswordAuthentication @ anonymous::authenticate:attempting password auth of user=xxx@xxx
2024-07-18 08:15:59,107 INFO  unknown unknown org.dspace.authenticate.PasswordAuthentication @ xxx@xxx::authenticate:type=PasswordAuthentication
2024-07-18 08:15:59,108 INFO  unknown unknown org.dspace.eperson.EPersonServiceImpl @ xxx@xxx::update_eperson:eperson_id=dxxxx-fd20-4330-xxxxx
2024-07-18 08:15:59,108 INFO  unknown unknown org.dspace.app.rest.security.EPersonRestAuthenticationProvider @ xxx@xxx::login:type=explicit

Any help would be appreciated.

Thank you

[Sarfaraz Mohamed]

[DSpace Technical Support]

Hi,

You should follow the Troubleshooting guide to look for the underlying, detailed error message.  Usually this will appear either in your browser's DevTools Console, or in the backend logs.

https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.xor8.x

If you've just installed DSpace, it's possible you'll find one of these Common Installation Issues listed at the bottom of the Install Guide.  These are usually the result of a misconfiguration. https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues

Tim

[Sarfaraz Mohamed]

The weird thing is its been working all the time and i did not make any changes.

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