DSpace 7.4 Backend Whitelabel errors

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Cameron, Jacob

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Jan 12, 2023, 3:53:16 PM1/12/23
to DSpace Technical Support
Hi Everyone,

My log files are only showing 404, no errors or anything, but whenever I go to http://localhost:8080/server the following shows up:

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.
Thu Jan 12 13:48:13 MST 2023
There was an unexpected error (type=Not Found, status=404).
No message available

However, I am getting no errors in any of my log files, the local_access_log for tomchat shows:

127.0.0.1 - - [12/Jan/2023:13:48:13 -0700] "GET /server/ HTTP/1.1" 404 306

Dspace.log shows:

2023-01-12 13:48:12,988 INFO unknown 2a6f3b2c-06b7-4aa3-b96d-97c8d6a20435 org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/] originated from unknown

Any requests to any of the APIs show the same Whitelabel errors. Any thoughts?

Jake

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Jake Cameron, BCS(UNB)
Systems Support Specialist III
Information Systems and Technical Services University of Lethbridge Library
Phone:(403)329-2756
This e-mail, including any and all attachments, is only for the use of the intended recipient(s) and may contain information that is confidential or privileged. If you are not the intended recipient, you are advised that any dissemination, copying or other use of this e-mail is prohibited. Please notify the sender of the error in communication by return e-mail and destroy all copies of this e-mail. Thank you.

Tim Donohue

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Jan 13, 2023, 1:14:32 PM1/13/23
to Cameron, Jacob, DSpace Technical Support
Hi Jacob,

I'd recommend checking the Tomcat logs as well.  If it's a 404, that implies that "http://localhost:8080/server" is an invalid URL in Tomcat.  Maybe something went wrong in deploying the "server" webapp to Tomcat, which would explain why it's not loading.

Here's our Troubleshooting guide in case you hit other setup issues along the way: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

If you need more help let us know on this list.

Tim

From: dspac...@googlegroups.com <dspac...@googlegroups.com> on behalf of Cameron, Jacob <jacob....@uleth.ca>
Sent: Thursday, January 12, 2023 2:53 PM
To: DSpace Technical Support <dspac...@googlegroups.com>
Subject: [dspace-tech] DSpace 7.4 Backend Whitelabel errors
 
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Cameron, Jacob

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Jan 13, 2023, 2:02:36 PM1/13/23
to Tim Donohue, DSpace Technical Support

The CATALINA\localhost\ROOT.xml isn’t loading properly.  If I copy the server folder into the Tomcat\webapps folder and rename it Root, it’s all good. 

 

It seems odd that the HAL browser was loading but nothing worked but it all works fine.  Something to ponder on Monday I guess.

 

Thanks Tim!

 

Jake

 

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Jake Cameron, BCS(UNB)

Systems Support Specialist III

Information Systems and Technical Services University of Lethbridge Library

Phone:(403)329-2756

This e-mail, including any and all attachments, is only for the use of the intended recipient(s) and may contain information that is confidential or privileged. If you are not the intended recipient, you are advised that any dissemination, copying or other use of this e-mail is prohibited. Please notify the sender of the error in communication by return e-mail and destroy all copies of this e-mail. Thank you.

 

From: Tim Donohue <tim.d...@lyrasis.org>
Sent: January 13, 2023 11:14 AM
To: Cameron, Jacob <jacob....@uleth.ca>; DSpace Technical Support <dspac...@googlegroups.com>
Subject: Re: DSpace 7.4 Backend Whitelabel errors

 

Caution: This email was sent from someone outside of the University of Lethbridge. Do not click on links or open attachments unless you know they are safe. Suspicious emails should be forwarded to phis...@uleth.ca.

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