error

[Smail GUELLAL]

Hello everyone!
I installed Dspace 6.3 successfully, the java version is jdk java 1.8.0 , postgres 14 and tomcat9, but when I type the following link https://localhost:8080/jspui it shows me the error message next Internal System Error
The system has experienced an internal error. Please try to do what you were doing again, and if the problem persists, please contact us so we can fix the problem.

Leave a message for the DSpace at My University administrators.

Go to the DSpace home page

my question is how to solve this problem?
to have a clear idea please consult the attached image

[Mark H. Wood]

The part which says "please contact us" means that your end user
should contact *you*.

The first thing to do with an "internal error" report is to examine
the log files at the time of the error to see what actually happened.
An internal error could be any of several hundred things. The log
should contain much more information about what was happening at the
time of the error.

Please read
https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error
It may be all that you need to solve the problem.

If, after that, you still need help, please bring as much information
about the failure as you can get from your log files and observation
of the problem. We'll be happy to assist you.

--
Mark H. Wood
Lead Technology Analyst

University Library
Indiana University - Purdue University Indianapolis
755 W. Michigan Street
Indianapolis, IN 46202
317-274-0749
www.ulib.iupui.edu

[Smail GUELLAL]

Hi and thank's for your answer, but can you help me how to solve this probleme i am a beginer in Dspace

[Mark H. Wood]

On Tue, Oct 11, 2022 at 05:04:44AM -0700, Smail GUELLAL wrote:
> Hi and thank's for your answer, but can you help me how to solve this
> probleme i am a beginer in Dspace

I thought I had.

1. Note the precise time that the error message occurs.

2. Examine '[DSpace]/log/dspace.log'. See what WARN or ERROR
messages are recorded at that time, and any others that are
between them or which seem related to them. You should find
something which describes the actual problem.

3a. If the actual problem is now obvious, fix it.

3b. If it is not clear how you should fix the problem, write to us
again, including the log messages that seem to be related to the
problem.

No one can solve an unknown problem. The message on the browser does
not contain enough information to know what the problem is. The log
file should.

The document that I mentioned ("Please read....") will help you to
gather the necessary information and to understand common problems.

You did well to include the software versions in your message, and the
precise way that you triggered the error. That is the beginning of a
good error report. The relevant log entries will complete it.