Could not register my email account

[m. yousuf]

Dear Team,

Am trying to register this account in DSpace Angular App but unfortunately am unable to receive verification email. Also i would like to reset password but could not receive reset password link. Kindly do the needful.

[Victorhugo Bisangwa]

Hello Yousuf,

Kindly check if you have you setup the SMTP configuration correctly in the local.cfg?

Regards,

On Sat, Feb 10, 2024, 8:37 PM m. yousuf <yous...@gmail.com> wrote:

Dear Team,

Am trying to register this account in DSpace Angular App but unfortunately am unable to receive verification email. Also i would like to reset password but could not receive reset password link. Kindly do the needful.

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[m. yousuf]

Hi victorhugo,

Can you please share the procedure how do we configure that?.

Thanks

[DSpace Technical Support]

Hi,

See the DSpace Email Settings section of the configuration documentation: https://wiki.lyrasis.org/display/DSDOC7x/Configuration+Reference#ConfigurationReference-DSpaceEmailSettings

These "mail.server" settings (and similar) are also mentioned in the Backend Installation guide in step 6: https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-BackendInstallation

If, after configuring your mail server, you are still encountering errors, you should follow the Troubleshooting guide to gather details about the underlying error message: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

It's very important to look for underlying error messages. They are extremely useful in debugging the issue you are seeing.  Without them, others can only guess as to what might be the problem.

Tim