hi Sean
first guess is that the two entries ("the browse index then lists the author's name twice") belongs to entries with different confidence levels (200 vs 500 or so...) . The Index separates entries if confidence values are not the same (there are substantial difference between values) if one of them do not reach enough "confidence"
Second guess (I prefer this)... the authors in you current
index has a given "internal" authority key and Orcid validated
authors enters into the repository with "orcid id" as the key..
So, different keys, different entries
Some time ago we developed for EUI´s Cadmus repository a method
for joining entries belonging to different validation
sources. There was a communication to OR2019 explaining this.
Best luck
Emilio
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