Issue on submission error message DSpace 7.4

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Lewatle Johannes Phaladi

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May 31, 2023, 4:30:03 AM5/31/23
to DSpace Technical Support
Dear DSpace Team,

I am receiving the following error message when submitting item, the system takes 3 minutes waiting for submission to complete, before it can finish I get error message saying there was issue when submitting item, but when I go to recent submission after receiving error message I find item submitted and accessible on recent submissions. Please see attached copy of  dspace log 
submission issues.png

Regards,
Lewatle 
submission try again error.txt

DSpace Technical Support

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Jun 15, 2023, 11:19:36 AM6/15/23
to DSpace Technical Support
Whenever you find that DSpace 7.x is acting up, it's best to use the Troubleshooting guide to look for underlying errors.  


Sometimes you'll find that a simple misconfiguration or similar is to blame.  Some of the common installation/configuration issues are listed in our install guide at:


As a sidenote, your backend logs do not show any errors (ERROR), so my suspicion is that there may be an error occurring in the frontend. Those errors are *only* visible in your browser's DevTools (see the troubleshooting guide) and will never appear in the backend logs.

Tim
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