Community List page reload gives white screen

[DCUOIT]

I just updated my Dpsace instance from 8.0 to 8.1. It seemed to go fairly well but then I noticed that the community list page was white/blank when I returned to it after about an hour of not interacting with the site. I tried reloading and nothing happened. I went back and got to the home and was able to then load the community list page. However, if I refresh the browser, I get the same white screen. Taking a look at the console, I saw this error message of which I am not clear:

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I have not set up the handle server yet so I get that one but I am not sure about the other stuff. Can someone provide some guidelines on how I go about resolving this issue?

Thanks,

Marcia

[DCUOIT]

From further testing, I've noted that this error is occurring on the following pages:

/register

/profile

/mydspace

/login

/forgot

In some case, it loads fine initially but if the page is reloaded the screen turns white with the error. Would this be classed as a bug?

Any suggestions would be welcome.

Marcia

[DSpace Technical Support]

Hi Marcia,

If you can find a way to reproduce this issue on our Demo Site (https://demo.dspace.org/), which is running the latest 8.x code, then it would *definitely be a bug*.  However, I've not seen that behavior myself in DSpace 8, which makes me wonder if perhaps this is related to customizations you did on your own site?  

It might be possible that a custom "theme" is causing this odd behavior if it's not compatible with DSpace 8.1.  So, you might also want to try (temporarily) using the default "dspace" theme to see if it has the same issues, or not.  It might help you narrow down the likely cause of the problem.

You also may want to use the Troubleshooting Guide to see if you can locate a more detailed error message in the User Interface: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

Tim

[DCUOIT]

Thank you for responding, Tim. I did customize the theme. I basically copied dspace and made some adjustments; nothing major. I ran the update by downloading the latest versions of 8.1 then ran mvn -U clean package after which I ran ant update. I had to redo the theme and thought everything was fine until I realized that the community list page timed out and turned white. I tried reloading but could not. Searches suggested that live announce was not being recognized but I am not a programmer so I was not clear on what that meant. I am thinking of trying a fresh install tomorrow to see what happens.

Marcia

[DCUOIT]

I forgot to mention that I did revert to the original dspace theme and got the same results so I dont think it is the theme since mine is based on dspace.

[Marcia Johnson]

I tried a fresh install and it seems to have the trick. I am now customizing the theme, following the same steps as before which was to duplicate and modify the dspace theme.

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[Anand Chavan]

Hello All,

Same happening to me on my DSpace 8.1

When I am browsing the dspace the communities page works fine but, when i directly visit that URL or reload the page it will show 500 error.

Anand