"I confirm the above license" unchecked and disabled - workflow - item submission

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akshay ts

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May 26, 2024, 7:07:05 AM5/26/24
to DSpace Technical Support
Hi all,

I am from The Australian National University. We have upgraded our DSpace recently (20th May 2024) from DSpace 5.8 to Dspace 7.6.1. At the moment, we are doing the post upgrade support.

I am facing an issue in item submission page. The item has been submitted by a person when dspace was in version 5.8. It goes through a workflow and now, after upgrade, when it is claimed by one of us and tried to edit, it looks like the deposit license checkbox "I confirm the above license" is unchecked and disabled. PFA the image.

I checked the api response through HAL browser for the items in the workflow and it looks license.granted is false.

Has anyone faced and solved this problem?

We would be glad if someone could help us with this.

Thanks and Regards,
Akshay Karthik Thana Sekar

dspace error.png

DSpace Technical Support

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May 31, 2024, 11:03:53 AM5/31/24
to DSpace Technical Support
Hi Akshay,

I've not heard of this behavior myself (and I don't see any reports in our ticketing system of a similar bug).

My best guess here is that there may be an underlying error that is occurring, or possibly some misconfiguration of the submission form (submission-forms.xml) which is causing DSpace to behave oddly.

You may want to use our Troubleshooting Guide to see if there's any error appearing in your browser's DevTools "Console" (or "Network") tab when you see this behavior.  https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)  If you can find an exact error message, that would provide a clue as to what may be going on.

Tim

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