LDAP Authentication Configuration

[Kondwani Hara]

I have just enabled LDAP configurations for my DSpace 8 installation and the login form has stopped showing.

I have noted there are many who have encountered this problem but the the posts are being closed without a clear resolution.

Can I get assistance on this(if possible, one on one, whatever the cost)? 

[DSpace Technical Support]

Hi,

If you are still encountering this issue, I'd recommend looking for errors that may be occurring in either the User Interface or backend (logs) by using our Troubleshooting Guide:
https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

You also may want to reference the LDAP documentation, as there's a section on "Debugging LDAP connection and configuration": https://wiki.lyrasis.org/display/DSDOC8x/Authentication+Plugins#AuthenticationPlugins-LDAPAuthentication

If you can share more details about the error you are receiving from the troubleshooting page, or the debugging LDAP steps, it's possible that someone here can help.

DSpace doesn't have a one-on-one support option available.  But, if you require that level of support, you would want to contact one of our Registered Service Providers: https://dspace.org/registered-service-providers/   These are for-profit companies that are experts in DSpace.  They can provide one-on-one support or custom setups/hosting.  But you'd need to reach out to them individually for more details or quotes.

Tim