Related items malfunction

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Massimiliano CILURZO

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Apr 10, 2020, 2:06:28 AM4/10/20
to DSpace Technical Support
Dear all,
   We have DSpace 6.3 and we have noticed that the Relate items or "more like this" functions isn't working well.
This function doesn't appear always.
For example, I have an item "A"  and if you click on this you see the "related items" active and three  items "B","C" and "D" correlated.
But if you click on of the other items (B,C or D) this items (B for example) haven't the "more like this" function active and you don't see any correlated item to this.
It is strange that happen this.
So I wonder what is wrong and how I can configure and start/stop the "more like this" functionality. 
Thanks
Best regards
Massimiliano

Bram Luyten

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Apr 10, 2020, 5:40:31 AM4/10/20
to Massimiliano CILURZO, DSpace Technical Support
Dear Massimiliano, 

if this is occurring in a production site, could you share the example links of items A and D ?

with kindest regards,

Bram

logoBram Luyten
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Massimiliano CILURZO

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Apr 11, 2020, 4:53:08 AM4/11/20
to DSpace Technical Support
Dear Bram,
   Sure I could.
The items A :

This is items D:


Thanks
Best regards
Massimiliano
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