Can't access dspace server backend

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Conor

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Jan 23, 2024, 7:45:51 AM1/23/24
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Hi 

I have ran into the below issue and can't seem to resolve it. The server folder does exist within /var/lib/tomcat/webapps directory and is owned by root. Has anyone ran into this problem before and know how to resolve it ?

Thanks
Conor (Queen's University Belfast)

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Olayiwola Lawal

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Jan 23, 2024, 10:50:25 AM1/23/24
to Conor, DSpace Community
I believe the directory should be owned by Tomcat.

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Conor

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Jan 23, 2024, 11:08:30 AM1/23/24
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Hi 

I have tried changing the server folder ownership to tomcat however I am getting the same issue .

Thanks
Conor. 

Olayiwola Lawal

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Jan 23, 2024, 11:13:28 AM1/23/24
to Conor, DSpace Community
How about the owner of the Dspace directory? It should be owned by Tomcat for example.

You should check the tomcat log for more details.

On Tue, 23 Jan 2024, 5:08 pm Conor, <qubli...@gmail.com> wrote:
Hi 

I have tried changing the server folder ownership to tomcat however I am getting the same issue .

Thanks
Conor. 

On Tuesday, January 23, 2024 at 3:50:25 PM UTC Olayiwola Lawal wrote:
I believe the directory should be owned by Tomcat.

On Tue, 23 Jan 2024, 1:45 pm Conor, <qubli...@gmail.com> wrote:
Hi 

I have ran into the below issue and can't seem to resolve it. The server folder does exist within /var/lib/tomcat/webapps directory and is owned by root. Has anyone ran into this problem before and know how to resolve it ?

Thanks
Conor (Queen's University Belfast)

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Conor

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Jan 23, 2024, 11:40:34 AM1/23/24
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I have also tried that and have the same issue. I just find it strange that I can get to the tomcat page but can't get to the server page . 
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DSpace Community

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Jan 26, 2024, 11:33:15 AM1/26/24
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Hi,

If Tomcat isn't willing to load the "server" webapp, that implies that some sort of error is being thrown by Tomcat (Or you placed the "server" directory in the wrong location and Tomcat isn't seeing it at all).  Either way, the best approach is to check your Tomcat logs to see if errors are displayed there.  If an error does occur it should tell you the problem that Tomcat is running into.

You should also make sure you are running Tomcat 9 which is the only supported version for DSpace 7.  See https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-BackendRequirements  

(Specifically, Tomcat 10 will not work for DSpace 7.x.  There were breaking changes between Tomcat 9 and Tomcat 10.  Most applications that work on one version will not work on the other version.  We are currently working on Tomcat 10 support for DSpace 8.0.)

Tim
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