Side bar doesn't have create new
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Tianyi Gu
Jul 12, 2022, 7:24:00 AM7/12/22
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I have a new build dspace, the side bar doesn't show anything after admin log in. Anyone knows why it likes that?
Thank you,
Tianyi
Tianyi Gu
Jul 12, 2022, 7:33:57 AM7/12/22
to DSpace Community
I did not see any error from 8080/server
Tim Donohue
Jul 12, 2022, 11:01:34 AM7/12/22
to Tianyi Gu, DSpace Community
Hi Tianyi,
Please see our Troubleshooting guide for finding the underlying error: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)
When there's a very odd behavior in the UI, it's almost always caused by an underlying error message. I'd recommend checking your browser's DevTools for odd responses from the REST API, and also check the backend logs (dspace.log and Tomcat logs) to see if any errors are occurring there (especially when you login as an Administrator).
You also may want to see if refreshing your window changes the list of options. There's a known issue with Shibboleth based authentication where the sidebar sometimes doesn't automatically load properly: https://github.com/DSpace/dspace-angular/issues/1515 If you are logging in via Shibboleth, it's possible you are hitting this -- if so, the menu will load properly if you click reload in your browser. (Obviously that's annoying behavior, and we are working on a bug fix for 7.4)
When there's a very odd behavior in the UI, it's almost always caused by an underlying error message. I'd recommend checking your browser's DevTools for odd responses from the REST API, and also check the backend logs (dspace.log and Tomcat logs) to see if any errors are occurring there (especially when you login as an Administrator).
You also may want to see if refreshing your window changes the list of options. There's a known issue with Shibboleth based authentication where the sidebar sometimes doesn't automatically load properly: https://github.com/DSpace/dspace-angular/issues/1515 If you are logging in via Shibboleth, it's possible you are hitting this -- if so, the menu will load properly if you click reload in your browser. (Obviously that's annoying behavior, and we are working on a bug fix for 7.4)
Tim
From: dspace-c...@googlegroups.com <dspace-c...@googlegroups.com> on behalf of Tianyi Gu <gutia...@gmail.com>
Sent: Tuesday, July 12, 2022 6:33 AM
To: DSpace Community <dspace-c...@googlegroups.com>
Subject: [dspace-community] Re: Side bar doesn't have create new
Sent: Tuesday, July 12, 2022 6:33 AM
To: DSpace Community <dspace-c...@googlegroups.com>
Subject: [dspace-community] Re: Side bar doesn't have create new
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Tianyi Gu
Jul 12, 2022, 4:04:03 PM7/12/22
to DSpace Community
I have added the troubleshooting page to my Favorites Bar of the browser!
I am able to identify the error by checking the log.
Thank you, Tim.
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