Plum X
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Yumi Ohira
Jun 20, 2019, 4:33:59 PM6/20/19
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Has anyone had experiences with Plum X which is not working correctly? I'm new to Dspace and I have received an inquire regarding the number of downloads and abstract views. It seems the Plum X on our Dspace is not tabulating usage. For example, some articles on our Dspace still show the same number of downloads and views since last December. Some article sites show "No metrics available", but the authors' Research Gates provide the actual number of downloads. I have contacted the Plum X system team, but they have not solved this problem for over a month. Any ideas or suggestions ?
Thank you.
Yumi
Yumi Ohira, M.F.A., M.L.S. | Digital Publishing Librarian
University of Texas at Arlington Libraries
Central Library, Rm 518
702 Planetarium Place, Arlington, TX 76019
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