Dspace failing to load pdf Files

[mado...@africau.edu]

Hie,

I have just installed Dspace 7. I uploaded pdf files in past examination communities but is failing to open the files if I click open or view. What could be the problem and how can I solve the problem?

[Tim Donohue]

Hi,

Unfortunately, we don't have enough information to help you resolve this issue.  Please pass along (to this list) any errors you are seeing when you attempt to download the PDF.  Also make sure to check the DSpace logs and/or tomcat logs for errors as noted in this guide on Troubleshooting Errors: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error

Please also keep in mind that DSpace 7 is not yet production ready. Until 7.0 is released, you should expect to see occasion issues as it is still in active development.  The estimated release schedule is documented at https://wiki.lyrasis.org/display/DSPACE/DSpace+7+Release+Goals#DSpace7ReleaseGoals-7.xReleaseGoals

Tim

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From: dspace-c...@googlegroups.com <dspace-c...@googlegroups.com> on behalf of mado...@africau.edu <mado...@africau.edu>
Sent: Monday, September 28, 2020 8:29 AM
To: DSpace Community <dspace-c...@googlegroups.com>
Subject: [dspace-community] Dspace failing to load pdf Files

 

Hie,

I have just installed Dspace 7. I uploaded pdf files in past examination communities but is failing to open the files if I click open or view. What could be the problem and how can I solve the problem?

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[Taphros Madondo]

Thank you for your response.