How to Get Video to Play

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Nick Sokol

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Dec 3, 2020, 8:14:28 PM12/3/20
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Hi All,

I am trying to play uploaded video on a django web app but I keep getting a white screen and audio.

Does anyone know how to fix this? Also, is this a django issue or html issue?

Thank you!
Screen Shot 2020-12-03 at 4.39.52 PM.png
Screen Shot 2020-12-03 at 4.40.00 PM.png

Ryan Nowakowski

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Dec 5, 2020, 11:38:33 AM12/5/20
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tl;dr check the encoding of your video

Disclosure: I'm no video expert.

I had a similar issue years ago. Back when the transition from flash video to HTML5 was occurring. Your issue could have something to do with how the video is encoded. One reason that services like YouTube and Vimeo are useful is that they do the transcoding of the uploaded video. That way when users go to watch the video it plays correctly in their browser or device of choice.

I'm assuming you're using HTML5 to play back a video. I would check the encoding of your video and transcode it if the current encoding is not compatible with the codecs supported by your browser.
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