Freedom Evo Tecan Troubleshooting

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hamilr616

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Jul 25, 2018, 9:50:56 AM7/25/18
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Has anyone experienced an issue where the computer won't connect to the instrument? 

Thanks,
Rachel

Koeng

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Jul 25, 2018, 4:14:40 PM7/25/18
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Tecan evos tend to be an extremely locked down platform. Best option would probably to contact their reps (and maybe get a quote, if you're unlucky)

koeng

Dakota Hamill

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Jul 25, 2018, 4:19:13 PM7/25/18
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We were quoted $25,000 for old Qpix2 software a decade old.  Cant imagine tecan is better.  

Those companies don't profit from the 2nd hand market so they don't even want to help.

Just bought an Opentrons OT2 because of it!  

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Jonathan Cline

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Jul 26, 2018, 2:04:22 AM7/26/18
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There has recently been some renewed activity on the legacy TecanProgramming email list (on yahoo groups, yes, yahoo groups).  Anyone can get support there from others still using the hardware & software.  

There are many reasons why a PC suddenly might not connect to the Tecan, especially since it is based on the horrible Windows operating system.  Real work should never be done on a Windows PC.

On Wednesday, July 25, 2018 at 6:50:56 AM UTC-7, hamilr616 wrote:
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