Hello,
I’m running into an issue when a user tries to download large file count datasets via dataverse-globus app.
The dataverse logs show the following:
[2026-06-22T15:45:44.406-0400] [Payara 7.2026.2] [WARNING] [] [edu.harvard.iq.dataverse.FileDownloadServiceBean] [tid: _ThreadID=104 _ThreadName=http-thread-pool::jk-connector(5)] [timeMillis: 1782157544406] [levelValue: 900] [[
Exception writing GuestbookResponse for file: 20852 : CreateGuestbookResponseCommand failed: Rate limited due to too many requests.]]
Is there a way to change the rate limit for the guestbook?
We are on the latest version 6.10.1
Thank you,
Systems Librarian
MBLWHOI Library
Data Library and Archives
Woods Hole Oceanographic Institution
mblwhoilibrary.org -- whoi.edu
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Thank you, Phil. This was exactly the problem. I have adjusted the rate limit per instructions, and the issue has been resolved.
-Kirill.
From: 'Philip Durbin' via Dataverse Users Community <dataverse...@googlegroups.com>
Sent: Tuesday, June 23, 2026 9:40 AM
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Subject: [EXTERNAL] Re: [Dataverse-Users] Changing the rate limit for the guestbook
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