seagate with a faulty 3.3v power

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Franck

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Nov 14, 2025, 9:49:42 AMNov 14
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IMG_20251110_123211589.jpgIMG_20251110_122509817.jpgIMG_20251110_123125857.jpgcapture fw cicm.jpg
original base sur as programmer.bin

Desert Data Recovery

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Nov 14, 2025, 9:52:06 AMNov 14
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What exactly are you asking?

On Fri, Nov 14, 2025, 7:49 AM Franck <service...@gmail.com> wrote:
IMG_20251110_123211589.jpgIMG_20251110_122509817.jpgIMG_20251110_123125857.jpgcapture fw cicm.jpg

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Eastcoast Data Recovery

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Nov 14, 2025, 9:52:50 AMNov 14
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Transfer ROM to new PCB.  Should work.

On Fri, Nov 14, 2025 at 2:49 PM Franck <service...@gmail.com> wrote:
IMG_20251110_123211589.jpgIMG_20251110_122509817.jpgIMG_20251110_123125857.jpgcapture fw cicm.jpg

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Franck

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Nov 14, 2025, 9:55:23 AMNov 14
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Voici une version anglaise encore plus formelle et adaptée à un forum technique de récupération de données :


Good evening,
Please find attached several photos of the PCB, reference 100535704 Rev C.
According to the client, the hard drive had ceased functioning.
Upon diagnosing the board, I determined that it was non-operational due to a failure on the 3.3 V power rail.
The BIOS/ROM chip was outputting only 2.49 V.
I was nevertheless able to obtain a full firmware dump (attached).

Could someone kindly verify whether this dump is valid, and if any corruption is detected, would it be possible to repair or reconstruct the firmware?
Thank you in advance for your assistance.

Franck

Data Recovery Guru

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Nov 14, 2025, 9:58:38 AMNov 14
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And also what have you tried already?

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img

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Nov 14, 2025, 10:05:47 AMNov 14
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W25X40CL is a dual voltage flash therefore it can work with 2,5V and also 3,3V signals so it is not failing if there is 2,5V.





Franck

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Nov 14, 2025, 10:36:57 AMNov 14
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pcb donor.jpgdonor bios reference.jpg

Is this donor board compatible with mine?
I ve tried to connect via usb ttl  to look up  muc but it is denied

Data Recovery Guru

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Nov 14, 2025, 10:43:27 AMNov 14
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If the model of the PCB (etch) on the controller chip is the same, then it should be compatible. No need for terminal info.

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Anonymous

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Nov 14, 2025, 11:28:52 AMNov 14
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By comparing the two PCBs and examining the photos closely, the MCU appears to be of the same brand but a different reference, and the same applies to the SMOOT chip. Only the Samsung chip differs, as the donor board uses an ESMT chip.

The donor and recipient PCBs are otherwise identical. In your opinion, are they compatible?

Additionally, is the attached firmware valid and transferable to the donor motherboard?


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Anonymous

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Nov 14, 2025, 11:31:07 AMNov 14
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   here further info if needed Seagate Barracuda ST500DM002, FW KC45, PCB 100535704 REV C/AM)  

Data Recovery Guru

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Nov 14, 2025, 11:47:42 AMNov 14
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You don't mention what you have tried already, which is irritating to people who want to help.

But basically do this:
-Fix patient PCB (Test with multimeter what components may he bad: diodes, resistors, etc), if no luck, then:

-Try to read patient ROM via terminal (likely to fail)
-Desolder patient ROM, clean it and make a good backup via programmer
-Write patient read ROM to donor PCB
-Test donor PCB detached from drive (do you BSY in status register, activity in terminal? If so, then this is good).
-Test donor PCB on the patient drive

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Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
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pbzcbf...@gmail.com

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Nov 14, 2025, 12:12:40 PMNov 14
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Measure the voltages at the 3R3 and 1R2 inductors at the "SMOOTH" side of the motor controller. I believe they should be Vcore (1.2V) and Vio (2.5V).

Also measure the voltage at pin #1 of the 8-pin 4184P IC. That should be -5V (for the preamp).

NTMD4184PFR2G, On Semiconductor, marking 4184P, P-Channel, FETKY, S08, -30V -3.8A:
http://www.onsemi.com/pub/Collateral/NTMD4184PF-D.PDF

The ROM looks OK to me, although there is a small area of difference between the two BFWCTNR containers.


Anonymous

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Nov 14, 2025, 1:15:55 PMNov 14
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sorry if I have not answered that.

Here is what I tried, in order:

  • I tried cleaning the PCB because it was dirty (there was some dust since it had never been opened), using IPA.

  • Then I started testing each critical component.

  • In the meantime, I attempted to copy the ROM (the one I sent as an attachment).

  • I checked it with F3 ROM Explorer, but apparently nothing showed up. I still have doubts, which is why I asked you whether it was correct.

  • I tried to check the MCU, but it returned an access error.

  • I checked the oscillator, and it seems fine; it outputs 29.9 MHz.

  • About the components around the Smooth chip, I checked them and noticed small leakages, which led me to think there is an issue in the 3.3 V power stage.



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Data Recovery Guru

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Nov 14, 2025, 1:19:40 PMNov 14
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Thank you.

I would go with my plan suggested earlier.

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Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
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Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
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pbzcbf...@gmail.com

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Nov 14, 2025, 1:25:26 PMNov 14
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So what are the voltages? It sounds to me like you don't know what you are doing.

When troubleshooting a "smart" circuit, start by measuring the supply voltages. Then check the crystal and the reset pin, if you can find it.

If the -5V supply, is missing, this could be due to a faulty MCU. That's because the MCU commands the SMOOTH IC to switch on this supply.

Anonymous

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Nov 14, 2025, 1:31:16 PMNov 14
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thanks,
can i have  a copy of a software to test if the  firmware is correct if there is any possibility please?thanks
Anyway, I will do as suggested,thanks again


Anonymous

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Nov 14, 2025, 1:37:07 PMNov 14
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the voltage around it  is just 1.75volt for 3r3  adn 0.45volt for 1r2.
for the crytsal pin its odd

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pbzcbf...@gmail.com

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Nov 14, 2025, 1:56:59 PMNov 14
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Those readings make no sense at all, yet you managed to find 2.5V for the ROM. It's as if you are using the wrong ground reference.

As for software, I use F3RomExplorer and a hex editor (HxD).

Anonymous

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Nov 14, 2025, 2:38:55 PMNov 14
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don't know but that what i ve seen. I will recheck tomorrow  and let you know
Here is a diag of the sfw module.

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Capture d’écran 2025-11-14 223302.jpg

Anonymous

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Nov 14, 2025, 2:48:13 PMNov 14
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Here is another result so  if there are any issues?
RAPM.jpg
SAPM.jpg

t...@desertdatarecovery.com

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Nov 14, 2025, 3:02:36 PMNov 14
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Maybe I have missed some of this conversation.

But let’s take this back to square one…..

I assume you are not a data recovery tech?

You are an IT tech trying to recover this drive?

What were the symptoms when it failed?

Does the hard drive spin with the original PCB?

Was it dropped?

What hardware/software data recovery solutions do you have?

Can you get terminal access to the drive?

 

Anonymous

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Nov 14, 2025, 3:12:33 PMNov 14
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I'm an IT tech yes but willing to be a data recovery tech.
I 'm trying to recover data from this drive.
The symptom as the  client told is that it is not recognized by any OS nor the bios   but the motor  is ok as he can hear it spinning.
What I have as a hardware  is a   ch341a usb programmer and  an usb ttl.
As a software i used r studio  and  ufs explorer standard.
I ve tried  with the  usb ttl but no luck.
I  have got the rom but it s seems bad as  i can with the last screenshot i ve send

Anonymous

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Nov 14, 2025, 3:14:25 PMNov 14
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I ve got an pc3000 udma 7 eyas ago but it was damaged and   since that i use mrt ltra too that  it was stolen.

pbzcbf...@gmail.com

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Nov 17, 2025, 3:25:20 PM (12 days ago) Nov 17
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Was the PC3K manual damaged, too?

t...@desertdatarecovery.com

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Nov 17, 2025, 3:43:28 PM (12 days ago) Nov 17
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If you look back a couple of posts.

He is an IT Tech and not data recovery.

 

 

From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of pbzcbf...@gmail.com
Sent: Monday, November 17, 2025 1:25 PM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Re: seagate with a faulty 3.3v power

 

Was the PC3K manual damaged, too?

On Saturday, November 15, 2025 at 7:14:25 AM UTC+11 Franck wrote:

I ve got an pc3000 udma 7 eyas ago but it was damaged and   since that i use mrt ltra too that  it was stolen.

 

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Anonymous

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Nov 18, 2025, 11:34:54 AM (11 days ago) Nov 18
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Hi, I guess because I brought it to some pc repair shop and electronic repair shop and they say that it is an internal damage so they can't repair it due to some component which is not available.
So I left it there since that day.

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Anonymous

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Nov 18, 2025, 11:35:43 AM (11 days ago) Nov 18
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Hi Tim,Yes I am,but Now I'm taking a training program to be a data recovery technician :)

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