Request: ROM + modules (02,32,33) for ST12000NM001G — QNR Boot / HPSR loop

[Fabio Ferreira]

Hello everyone,

I have a Seagate Exos X16 ST12000NM001G that is stuck in boot loop and does not show F3 prompt.
Symptoms:
- Boot: 0x0100MAA0053SN03
- Motor started / Heads loaded
- Repeating HPSR
- Ctrl+Z -> "QNR Boot: Interface Reset Received"

PCB number: 100833707 (REV B/C?) — please advise.
I urgently need either a ROM dump compatible with PCB 100833707 (same FW family, SN03 if possible), AND the SA modules 02, 32 (Translator), 33.

I understand ROMs are proprietary; I am requesting assistance from certified/data recovery professionals. I can provide additional logs, photos of PCB, and firmware version if needed. Prefer replies by PM for direct exchange.

Thanks in advance,
[Fábio] — Brazil

[Justin Skinner]

Last time I checked it was impossible to rebuild a missing ROM for Seagate.

[drbc...@gmail.com]

Is it possible to read something by hot swap?

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[t...@desertdatarecovery.com]

Terminal will be locked until you read the ROM and unlock it.

These drives have dual ROM In a RAID configuration that PC3K can unlock and re-assemble, but they need to be removed and read with a particular reader.

Until you read the ROM and unlock it and get a terminal output there is little you can do.

However I doubt it’s a ROM issue.

What happened to the drive, was it dropped?

When you say ‘boot loop’, what do you mean?

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