crucial mx500
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turbos...@gmail.com
May 12, 2025, 8:22:06 AM5/12/25
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Does anyone know if it possible to fix or recover data from this MX500 drive. I came into this morning and out computer that manages our user names for the LPR's was offline. Drive appears to be bad. When i plug it into FKT it see the drive but its all zeros. .
Drive was bought back in 2019 . Just looking to get some data from it. Its on windows 10 no bitlocker
Data Recovery Guru
May 12, 2025, 8:24:52 AM5/12/25
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What capacity does it show in BiOS or Device Manager?
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Does anyone know if it possible to fix or recover data from this MX500 drive. I came into this morning and out computer that manages our user names for the LPR's was offline. Drive appears to be bad. When i plug it into FKT it see the drive but its all zeros. .Drive was bought back in 2019 . Just looking to get some data from it. Its on windows 10 no bitlocker
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Desert Data Recovery
May 12, 2025, 8:49:53 AM5/12/25
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Its only partially supported from a firmware standpoint, and all zero does point to translator failure.
turbos...@gmail.com
May 12, 2025, 8:51:22 AM5/12/25
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It shows the full 1000 mb
Officer Paul Fressola
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
turbos...@gmail.com
May 12, 2025, 8:52:10 AM5/12/25
to datarecovery...@googlegroups.com
Is that an easy fix
Officer Paul Fressola
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
Data Recovery Guru
May 12, 2025, 8:53:05 AM5/12/25
to datarecovery...@googlegroups.com
It sounds like it is healthy, especially if it passes SMART, too.
Probably the data got wiped. Maybe a Windows update?
DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM.
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062
Desert Data Recovery
May 12, 2025, 9:02:32 AM5/12/25
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Does sound like it.
turbos...@gmail.com
May 12, 2025, 9:22:06 AM5/12/25
to DataRecoveryCertification
windows wont see the drive it shows up but when i click on it its cant access it. FTK will see it but all zeros
Data Recovery Guru
May 12, 2025, 9:38:24 AM5/12/25
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Could you try writing in one random byte toward the end and see if it is able to write? If it does successfully, then the translator works.
So, it would be difficult to tell what the issue would be.
DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM.
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/b9a02b81-342a-4e64-9299-c88e24fcd82fn%40googlegroups.com.
turbos...@gmail.com
May 12, 2025, 11:15:31 AM5/12/25
to DataRecoveryCertification
thats all that windows sees
t...@desertdatarecovery.com
May 12, 2025, 12:36:09 PM5/12/25
to datarecovery...@googlegroups.com
Download a free demo version of something like R-Studio (if you don’t have it). Activate writing in settings, open in hex editor and write to the very last byte.
Tim Homer - Lead Engineer
Desert Data Recovery
From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of turbos...@gmail.com
Sent: Monday, May 12, 2025 8:16 AM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Re: crucial mx500
thats all that windows sees
Drive was bought back in 2019 . Just looking to get some data from it. Its on windows 10 no bitlocker
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/0432e36a-a634-4eee-8fcb-84270b54bffen%40googlegroups.com.
pbzcbf...@gmail.com
May 12, 2025, 12:49:20 PM5/12/25
to DataRecoveryCertification
Crucial changed the controller in this model. Originally it was
SM2258H, but later versions switched to
SM2259.
You can identify the controller and NAND using CrystalDiskInfo:
turbos...@gmail.com
May 12, 2025, 3:48:41 PM5/12/25
to datarecovery...@googlegroups.com
Controller is a sm2258h
Officer Paul Fressola
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
Computer Forensics Unit
Stratford Police Department
900 Longbrook Ave
Stratford, CT 06614
Office 2033854100
Cell 2033688522
Email: pfre...@townofstratford.com
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t...@desertdatarecovery.com
May 12, 2025, 3:58:17 PM5/12/25
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It may be supported. The controllers firmware can be ‘adapted’ by the manufacturer so it all depends on what they have done (if anything). Someone with PC-3000 SSD can look at it for you. Petri is closest to you who was on the thread earlier.
Tim Homer - Lead Engineer
Desert Data Recovery
From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of turbos...@gmail.com
Sent: Monday, May 12, 2025 12:48 PM
To: datarecovery...@googlegroups.com
Subject: Re: crucial mx500
Controller is a sm2258h
Data Recovery Guru
May 12, 2025, 4:11:16 PM5/12/25
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Paul,
We can take a look at it if you would like. We offer a free diagnosis. We have PC3000 Portable Pro with the latest firmware updates, though honestly I am not sure we could help, as I suspect it is not a firmware issue.
We are in Massachusetts, so shipping to us with ground UPS or FedEx likely will arrive next business day.
Anyways, you could arrange for a free diagnosis on our website (see link in the footer).
Regards,
Petri
DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM.
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/06c201dbc378%243090a800%2491b1f800%24%40desertdatarecovery.com.
t...@desertdatarecovery.com
May 12, 2025, 4:19:55 PM5/12/25
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Petri, with the SM controller you can roll back the translator in PRO.
So if it is supported and has been zeroed out, there is hope.
Tim Homer - Lead Engineer
Desert Data Recovery
Data Recovery Guru
May 12, 2025, 4:23:45 PM5/12/25
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Tim,
Thanks for the info.
I have not yet a chance to do that on an SSD (new feature?), so maybe you could take the job. May be more feasible.
Kindly,
DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM.
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/06cd01dbc37b%243624d9a0%24a26e8ce0%24%40desertdatarecovery.com.
t...@desertdatarecovery.com
May 12, 2025, 4:29:03 PM5/12/25
to datarecovery...@googlegroups.com
I have not used it either. It was only launched on the last update and only works with SM controllers. So the number of cases you can try it on is limited.
Data Recovery Guru
May 12, 2025, 4:42:54 PM5/12/25
to datarecovery...@googlegroups.com
Good to know.
Much appreciated.
DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM.
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/06d801dbc37c%247cd92c10%24768b8430%24%40desertdatarecovery.com.
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