STRING database network error

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Maoting Chen

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Mar 26, 2026, 11:11:39 AM (yesterday) Mar 26
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Dear Cytoscape-helpdesk team,

I am using STRING app on Cytoscape for protein-protein interaction network of C. elegans proteins. I used wormbase ID as queries and it has been working for me all the time until recently it always said "annotation not found". When I tried to import the whole database from STRING,  i got below error:
Picture1.png
But the STRING webpage is working normally.
I am using Cytoscape 3.10.4 and STRING App 2.2.0.

Could you please let me know if it's caused by unavaibility of the remote server and when it could be fixed?

Thank you,
Maoting

Christopher Churas

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Mar 26, 2026, 11:46:36 AM (yesterday) Mar 26
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Hi,
Broken for me too. It looks like stringdb is having issues, they have a banner on the top of their site noting the service disruption:

chris

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Scooter Morris

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Mar 26, 2026, 11:47:53 AM (yesterday) Mar 26
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They were hacked and are in the process of restoring everything.  Hopefully they'll be up by early next week.

-- scooter

Maoting Chen

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Mar 26, 2026, 11:49:59 AM (yesterday) Mar 26
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Thank you for the info! But it seems that we can still use the STRING webpage normally and import the result to the cytoscape, right?

Maoting

Scooter Morris

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Mar 26, 2026, 11:53:22 AM (yesterday) Mar 26
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Last I checked, I wasn't able to use STRING directly either...

-- scooter

Maoting Chen

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Mar 26, 2026, 11:57:09 AM (yesterday) Mar 26
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I just uploaded a list of C.elegans gene ID on the STRING webpage and tried to query the protein-protein interactions. It seems to function normally -- as least I was able to get the network. Maybe depend on the analysis type and species database?

Maoting

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