Hello Laura,
May I know which workflow version you are using? From your issue with "--create-bam" option, I highly suspect that you used an old version of our workflow, as this option is only added after Cell Ranger v8.0.0.
Workflow v2.6.3 should work properly with SC3Pv4 chemistry, as it uses Cell Ranger v8.0.1 by default. Actually you can even provide "auto" in Chemistry column and let Cell Ranger figure it out automatically.
We just released v3.0.0 today, which by default runs Cell Ranger v9.0.1. Should also be able to handle the 3' GEM-X chemistry as well.
Sincerely,
Yiming