MCA Portal Unable to save as Business User

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VRao M

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Oct 24, 2023, 10:47:39 AM10/24/23
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Dear All
I have an email id in MCA V3 as Registered User. At the time of creating User Id as Registered User PAN details were also entered.

While changing the Category from Registered User ID to Business User by adding the roll as Company Secretary (i.e. CS in employment) I could validate the PAN details and selected the name of the company.

When the details are saved i.e. as Business User the screen is coming back to Registered User.

Any solution for this.

Thanks & Regards
M Venkateswara Rao  

CS A Rengarajan

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Oct 24, 2023, 11:38:23 AM10/24/23
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This problem is there for  Directors also

regards

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VRao M

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Oct 24, 2023, 8:25:18 PM10/24/23
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Sir
Incidentally I was a Nominee Director (with DIN linked to PAN) earlier when I was working State Government Undertaking. I retired from Government service. Now I am not associated as Director in any Company/LLP.
I also got the user ID i.e. email Id linked to DIN deleted in MCA V3 portal.

However since I am now working as Company Secretary in a Private Limited Company I have to register as Business user for filing annual compliances.
The MCA  V3 portal is not saving the change from Registered User to Business User by adding the role as CS in employment.
About 4-5 tickets raised with MCA portal. However the issue is not resolved.
Kindly suggest Any resolution for the above.
With regards
M Venkateswara Rao 

Navneet Rathal

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Oct 24, 2023, 11:53:56 PM10/24/23
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I am also facing the same issue, at the time of change of role from registered user to Business user for Directors, OTP is not coming on registered number. 
 

Thanks & Regards,


CS Navneet Rathal 

Rathal & Associates, Company Secretaries 

Address: Flat No. 11, Radharam Krushna Building, Second Floor, Near Tilak Smarak Mandir, Gopal Gyan Samaj Lane, Pune - 411030, Maharashtra, India.

Contact No.:  +91 9166263177, 9928763177

Email: csnavneet...@gmail.com



Shivangi Mishra

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Oct 25, 2023, 10:27:34 AM10/25/23
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Hey, your issue has been resolved?

VRao M

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Oct 25, 2023, 12:03:11 PM10/25/23
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CS A Rengarajan

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Oct 25, 2023, 12:07:29 PM10/25/23
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We are also facin\g the same issue

CS Vikram Jjhawar

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Oct 26, 2023, 5:47:51 AM10/26/23
to csmy...@googlegroups.com, Navneet Rathal
My Few DSC are registered at V3 Portal as Business user and it is showing while LOGIN also but while filing form AOC 4 it is showing as not register with DIN No.

What to do?????

Regards,

 

CS. Vikram Jhawar



V. JHAWAR & CO. ǀ Company Secretaries

ICSI Unique Code: S2012DE510200

Peer Review Unique Identification No. S2012DE510200

1855,Wazir Singh Street ǀ 2nd Floor,Allahabad Bank Building ǀ 

Paharganj New Delhi 110055  

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cbm

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Oct 26, 2023, 5:50:28 AM10/26/23
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Mca guys advice me once to change the password. I done it & issue resolved. You may also try.

C.B.Mishra

Shivangi Mishra

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Oct 26, 2023, 5:50:44 AM10/26/23
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Associate dsc on v2 for form aoc-4

Probizos Business

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Oct 26, 2023, 5:51:16 AM10/26/23
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VRao M

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Nov 1, 2023, 6:53:00 AM11/1/23
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Sir
I was a Nominee Director (with DIN linked to PAN) earlier when I was working State Government Undertaking. I retired from Government service. Now I am not associated as Director in any Company/LLP..
Now I am working as Company Secretary in a Private Limited Company. I have an email id in MCA V3 as Registered User. At the time of creating User Id as Registered User PAN details were also entered.

While changing the Category from Registered User  to Business User by adding the roll as Company Secretary (i.e. CS in employment) I could validate the PAN details and selected the name of the company.

When the details are saved i.e. as Business User,  the screen is coming back to Registered User.  No OTP is received either to my email id or to my mobile number..
About 5 tickets were raised with MCA portal the issue is not resolved.  The resolution given by MCA team is to reset password.  This could not work.  I have been raising the tickets with MCA Portal since 22-09-2023.

Any solution for this.

Thanks & Regards
M Venkateswara Rao  

ram kumar

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Aug 31, 2025, 4:56:53 AM (8 days ago) Aug 31
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I have the same problem too, regarding while the details are saved and it shows that profile updated message, after then the screen comes back to register user.

Any suggestions



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